Fire​/EMS Dispatcher

California Department of Forestry and Fire Protection (CAL FIRE) Pay Range

This range is provided by CAL FIRE. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

• Job Code #: JC-498072
• Position #:
  
  -VAR
• Working Title:
  
  Fire/EMS Dispatcher
• Classification: COMMUNICATIONS OPERATOR
• Salary Range (A): $4,690.00 – $6,459.00
• Salary Range (B): $5,307.00 – $7,306.00
• # of Positions:
  Multiple
• Work Location:
  
  United States
• Telework:
  In Office
• Job Type: Permanent, Full Time
• Facility:
  Northern Region

Under general supervision, the dispatcher operates multifrequency/channel radio systems, law enforcement telecommunications terminals, computer terminals, and associated equipment; responds to telephone hot‑line circuits; dispatches mobile law enforcement and emergency response units to specified points as required; identifies locations where assistance is required; determines the availability and location of departmental units; and dispatches units by radio. The dispatcher requests emergency services as requested or required by field personnel, responds to other law enforcement and emergency response agencies, dispatches departmental units for response as necessary, acts as incident coordinators, and tracks and responds to emergency response calls.

The dispatcher accesses data related to warrants, driver licenses, vehicle and vessel registrations, hazardous materials, weapons, stolen property, and criminal history information through the California Law Enforcement Telecommunications System and other databases; maintains required logs; answers telephone inquiries and provides information; and performs other related duties.

• The position requires a background investigation be cleared prior to being hired.
• The position requires medical clearance prior to being hired.
• Applicants must successfully complete required training.
• Applicants who qualify for TAU (Temporary Authorization) are encouraged to apply. TAU appointments are made under temporary authorization and are subject to a 9‑month limit in a 12‑month period.

Complete an Application Package, including your Examination/Employment Application (STD 678) and any required documents, and submit electronically through your Cal Career Account at  Hard copy applications may be mailed or dropped off at the address listed below:

Department of Forestry & Fire Protection
CAL FIRE Northern Region Hiring
Attn:
Communications Operator Hiring
135 Ridgway Avenue
Santa Rosa, CA 95401
Office

Hours:

08:00 AM – 05:00 PM

Required Application Package Documents include:

• State Examination/Employment Application STD Form 678 (or electronic application)
• Resume
• Authorization to Release Information Form (PO-299)
• CNR Communications Operator Work Location Form

Applicants requiring reasonable accommodations for the hiring interview process must request accommodations at the time of interview scheduling. Contact the EEO office for further assistance.