Elections Services Specialist

Why join the Contra Costa Clerk-Recorder-Elections department?

The Contra Costa Clerk-Recorder-Elections Department is an elective office with three divisions:
The Clerk-Recorder, Elections, and Central Administration. The Department’s office is located in Martinez, the county seat of Contra Costa. Contra Costa County is one of the states and nation’s largest counties, with more than 700,000 current registered voters and a population of over 1.1 million. Located in the East Bay region of the San Francisco Bay Area, Contra Costa County offers a great salary and benefits package in addition to a collaborative and fast-paced work environment.

Elections Services Specialists perform the most complex and technical support activities associated with the preparation for, and the conduct of elections. They provide lead direction to election personnel, including Elections Services Technicians and Elections Temporary Assignment staff in one or more of the work units within the Elections Division. If you have previous experience in the planning, preparation, and processing of elections, we highly encourage you to apply.

The department is recruiting for two (2) Elections Services Specialist positions, one with the Voter Services unit, and another with the In-Person Voting unit.

• A collaborator. You will need to seek input and feedback from teammates and work with other units on cross-functional projects to create high-quality work products.
• A planner and organizer. You will need to create project plans and calendars and ensure that work is completed according to plans.
• Committed to continuous improvement. You will contribute to advancing the work of your assigned unit, the division, and the elections team by reviewing processes and identifying opportunities to improve.
• A problem solver. You will need to identify issues and offer solutions to resolve them promptly.
• Committed to public service. You will demonstrate your commitment through performing services in the public interest.
• Adaptable. You will need to balance multiple assignments and respond to changing priorities to ensure projects are completed on time.
• Knowledgeable and experienced in election administration. You will need to demonstrate your understanding of the election process and timelines.

• Oversee and conduct daily processing of voter information including voter registrations and list maintenance in database systems.
• Lead and coordinate vote-by-mail functions including processing voter requests for ballots and signature verification.
• Supervise, review, and process examinations of petitions and conduct signature verification of petitions.
• Oversee the review of voter eligibility and assist in processing provisional ballots.
• Coordinate and provide phone, in-person, and email customer services.

• Collaborate in the planning processes related to the recruitment and selection of locations used for election activities and all election volunteers.
• Lead the recruitment, assignments, and management of poll workers, stipend election volunteers, and locations used for election activities for all elections.
• Provide training and guidance to Election Services Technicians and/or Temporary staff members as needed. Respond to their questions and clearly communicate information within working group.
• Oversee and communicate with poll workers, volunteers, and locations used for election activities via phone, email, and in-person including drafting communications and responding to inquiries.
• Maintain poll worker and volunteer records in an online database to ensure accuracy and completeness.
• Maintain and update voting location profiles in an online database to ensure accuracy and completeness.
• Review, plan, and coordinate polling place accessibility surveys.

• You will serve your community through public service.
• You will have the opportunity to work in a collaborative team environment.
• You will have a chance to be a part of democracy in action.
• You will be part of a…