Home Improvement Intake Specialist; Community Development Specialist

Overview

This position is part of the Office of Community Development – Home Improvement Program within the Department of Human Services. The role is funded in‑part or wholly through an established grant agreement, so employment is subject to the availability of grant funds and may be modified, reduced, or eliminated per the grant terms.

• Serve as the primary point of contact for program applicants, providing information, answering questions, and guiding them through the application process.
• Collect, review, and verify applicant documentation to determine eligibility for grant programs in accordance with HUD guidelines.
• Conduct detailed income verification for entire households, ensuring compliance with mandated requirements.
• Perform investigative tasks such as household composition verification, deed and title searches, and other documentation checks.
• Communicate effectively and patiently with applicants, including elderly or disabled individuals, offering support and assistance throughout the process.
• Maintain accurate records and ensure all documentation is complete and compliant with program standards.
• Collaborate with internal teams to resolve discrepancies and finalize applicant eligibility.
• Utilize basic accounting skills and familiarity with income verification to support accurate determinations.

Bachelor’s degree in Accounting, Business Administration, or a related field is required. Candidates with a combination of education and experience will also be considered. Basic accounting and financial knowledge is essential. Experience in customer service—particularly working with older adults or individuals with disabilities—is preferred.

A selection committee will evaluate each applicant’s qualifications, including education, experience, supplemental question responses, employment references, and other relevant information. Only applicants who possess the most job‑related qualifications will be admitted to interview. The interview will constitute 100 % of the applicant’s earned grade; a qualifying grade of 70 or more is required for appointment. After the initial interviews, selected candidates will receive instructions to complete a Conviction Questionnaire within three days.

The five top-ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority for the final decision. All applicants conditional on a merit appointment must submit to urinalysis screening prior to appointment; the cost of screening will be covered by the County.

Starting salary range: $44,699.20 – $56,222.40 annually, depending on qualifications and budgetary considerations. The County offers a comprehensive benefits package and a generous Paid Time Off (PTO) policy. St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program administered by the U.S. Department of Education.

APPLY ONLINE ONLY. Visit our website at  to submit an application.

The Civil Service Commission of St. Louis County supports fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status, or political affiliation. For more information on this policy, contact the Division of Personnel at (314) 615‑5429.

St. Louis County Division of Personnel, 7th Floor
Clayton, MO 63105
Phone: (314) 615‑5429
Fax: (314) 615‑7703
Website:(Use the "Apply for this Job" box below)..gov
An Equal Opportunity Employer