Home Health​/Hospice Community Liaison

Join to apply for the Home Health / Hospice Community Liaison role at Dover Health

1 day ago Be among the first 25 applicants

Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a true friend can? If so, we want to meet you.

This role has a bonus structure in addition to the base salary!

Dover Health, a regional healthcare provider and true friend of adults facing serious illnesses, seeks a service-minded, career-oriented individual to join our team as a Home Health / Hospice Community Liaison at our St. Louis location.

When you join Dover Health, you become part of a team that is not only dedicated to their patients, but to each other. Here, you will make a difference every day as you work alongside a supportive team.

As a Home Health / Hospice Community Liaison, you will impact the lives of our patients by –

• Analyzing the potential of the company’s service area to determine target markets.
• Visiting doctor offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities, and other sources of referrals to present agency credentials and obtain patient referrals.
• Analyzing the company’s organization to determine its strengths and weaknesses.
• Analyzing past and current marketing data.
• Completing an analysis of the company’s service line.
• Analyzing patient/company relationships.
• Developing a marketing plan, identifying priorities, and setting a reasonable timeline.
• Implementing the marketing plan within the established timeline.
• Reviewing and evaluating the analysis and plan regularly.
• Coordinating referrals through all Dover Health services.
• Attending IDG meetings as appropriate.
• Serving as the first contact from clinical referral sources.
• Providing initial informational meetings with patients and/or families.
• Assisting office staff with obtaining signatures and updates as needed.
• Providing community outreach and education.
• Assessing patients’ and families’ ability to cope with the patient’s dying.
• Functioning as a consultant to the health team, helping them understand social, emotional, and environmental factors related to the patient’s health problems.
• Helping patients utilize available resources for their families and community.

To become a Dover Health Home Health / Hospice Community Liaison, you will need –

• At least 1 year experience in home health or hospice sales/marketing.
• Clinical license and experience preferred.
• Must be a licensed driver with an insured automobile in good condition, a clear driving record, and current liability auto insurance.
• Willingness to travel locally and occasionally overnight.
• Excellent verbal and written communication skills.
• Ability to meet all physical demands of the job, including seeing, speaking, touching, walking, standing, bending, reaching overhead, crouching/kneeling, crawling, and lifting/moving up to 50 lbs independently and up to 200 lbs with assistance.
• Ability to work well with others, take direction, and show initiative to ensure patient needs are met.
• Self-motivated with a strong sense of accountability for results.

When considering a career with Dover Health, please understand that –

• Our core values emphasize Passion, Trustworthiness, Empathy, Positivity, Respect, and Approachability—being a true friend to those we serve.
• We provide extensive training and development opportunities.
• We promote from within and seek growth-oriented team members.
• We offer a competitive benefits package including medical, life, disability insurance, and a 401(k) plan with company match (after 1 year).
• We offer wages on-demand, allowing early access to earned wages.
• All employment offers are contingent upon passing background and drug tests, COVID-19 vaccination participation, testing requirements, and PPE use when required.

We are an Equal Opportunity Employer and provide reasonable accommodations for qualified individuals with disabilities.