Medical Office Manager

Location: California
About Altais:

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.

Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we’re building a stronger, more connected healthcare system.
** About the Role
** We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

As the Medical Office Manager, you shall be responsible overall for the coordinated and efficient day to day operations of the front and back office. You must ensure staff scheduling is adequate to meet the physicians’ needs. You are also responsible for reporting any discrepancies in encounter forms and cash collections as required by the written policies and procedures.

You will focus on:
* Directly supervising front and back office operations
* Ensureing all patient registrations are handled in accordance with the written policies and procedures. Intercedes in handling patient registration problems when responsible personnel are unable to resolve the issue
* Ensure staff scheduling is adequate to meet the physicians’ needs
* Assist Site Medical Director and Human Resources Department with recruitment of office personnel
* Responsible for staff on-the-job training
* Coordinating schedules of all health care providers
* Responsible for procurement of office supplies for Office, procurement of office equipment maintenance
** The Skills, Experience & Education You Bring
*** EMR experience - Athenahealth preferred
* Strong computer skills, excellent interpersonal communication and prior supervisory experience is a must
* Ability to establish constructive working relationships with all levels of employees in a staff of varied and diverse backgrounds
* High school diploma or GED
* One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
* One to two years experience as a supervisor in a medical or business setting
** Base Salary**$75,000 - $90,000/yr
** You Share Our Mission & Values:
**** Compassion
* * We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
** Community
* * We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.
** Leadership
* * We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
** Excellence
* * We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
** Agility
* * We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.

Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for…