Medical Assistant

Location: California

** Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access
** RCHC Redwood Community Health Center Assists in examination and treatment of patients under direction of primary care provider and/or registered nurse. Advocates for patients and assists in the furtherance of their care as directed within the California MA Scope of Practice. Entry level.
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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

*** (Able to demonstrate by end of probationary period)
* Delivers compassionate assistance to patients in alignment with ODCHC’s Model of Care
* Obtains and records patient medical histories, vitals, test results, and other information for the medical chart while maintaining strict confidentiality in alignment with HIPAA, HITECH, and California regulations.
* Prepares patients for the visit and provider examination by performing preliminary screenings, vital signs, measurements, and other MA rooming and charting duties.
* Performs chart preparation and Robust Confirmation Calls before scheduled appointments to ensure the patient visit is smooth and efficient.
* Follows Epic EMR workflows for MA duties including standard rooming intake, telephone call documentation, prepping/routing refill encounters, and managing message inboxes and pools.
* Properly conducts MA procedures in alignment with ODCHC guidelines, such as electrocardiograph (ECG), respiratory testing, vision and hearing tests, ear irrigations, peak flow, nebulizer, etc.
* Administers all medications and immunizations per ODCHC policy as directed by licensed staff (practitioner, registered nurse) using the seven rights of administration.
* Sets-up, assists and cleans up for minor procedures in clinic such as pap smears, mole removals, minor lacerations, incision, and drainage (I&Ds), etc.
* Properly obtains specimens and performs point-of-care testing according to laboratory protocols.
* Stocks and cleans exam rooms to remove clutter and ensure patient safety.
* Properly disposes of sharps, bio-hazard waste, pharmaceuticals, etc.
* Follows standard practices of medical asepsis to clean and disinfect exam rooms and other patient facing areas of the clinic.
* Ensures the proper sterilization and packaging of instruments, as well as the proper maintenance of the autoclave machine.
* Follows guidelines for universal precautions including hand washing and use of Personal Protective Equipment (PPE) as appropriate.
* Schedules appointments and follow up visits per health center procedure.
* Adhere to the basic MA Scope of Practice in California as outlined in ODCHC policy.
* Floats to other clinics when needed to provide coverage when requested or minimum staffing levels not met.
* As necessary, may be required to support delivery of medications to patients’ homes.
* Other duties and responsibilities as assigned by supervisor.
** QUALIFICATIONS AND EXPECTATIONS:
*** Basic knowledge of the MA Scope of Practice in California.
* Knowledgeable of all injection routes (i.e. SQ, IM, ) and the seven rights of administration
* Ability to consistently and accurately chart patient information.
* Ability to promote effective communication between the patient and the primary care provider.
* Ability and desire to work as a member of a team in order to enhance patient and staff experiences.
* Excellent interpersonal skills. Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds.
* Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
* Effective communication skills; written and verbal.
* Ability to complete routine paperwork and write professional, quality correspondence.
* Basic computer skills; internet, Word, and email.
* Exercises sound and responsible judgment.
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* EDUCATION AND EXPERIENCE:

*** High School diploma or GED
* Completion of accredited Medical Assistant training program OR six months or more related experience and/or training as a medical assistant (required).
* State or National Certification or has successfully challenged the state or national board examination (optional).
** CERTIFICATES, LICENSES,…