Service Coordinator - Marble Hill

Service Coordinator

Advantage Home Care – MO/IL/TN offers a competitive pay range for this position. Pay is based on skills and experience and ranges from  35,000.00/yr to  40,000.00/yr, or about  17/hour.

We are looking for self‑motivated, task‑oriented candidates who can operate in a busy, fast‑paced environment. A team player who is willing to learn new concepts and tasks in a customer‑service world is essential. Candidates should have computer experience and knowledge.

• Earned Time Off
• Medical Benefits, Dental, Life Insurance
• Weekly paychecks
• Competitive Pay
• Fun, Lively, and Family work environment
• Performance Bonuses
• Room for advancement

• 8‑hour shift

• Bonus pay

• Maintain a cheerful demeanor and develop a positive rapport with all clients, staff members, and community resources affiliated with home‑care services.
• Deliver exceptional customer service to clients and field staff and effectively address all requests in a timely manner.
• Read and stay abreast of state, federal, and business regulations.
• Provide excellent communication to branch and corporate staff.
• Contact new client referrals and hold clients timely and often to coordinate the start or continuation of care.
• Work in conjunction with the service coordinator to ensure branch staffing needs are continually met.
• Collect paper documentation submitted by field staff, review it for accuracy, and submit it to the appropriate departments in a timely manner.
• Maintain employee and client medical records (electronic and paper files), including making and filing records, and keeping files up to date.
• Communicate with branch manager regarding problems and complaints.
• Guarantee all private business information and protected health information is kept confidential.
• Participate as needed in special department projects.
• Attend state‑held in‑service trainings/meetings as directed by management.
• Perform other duties as assigned by management.

• High school graduate/GED.
• Minimum of 2 years office experience preferred.
• Recent working experience in home health care or medical staffing.

Associate

Full‑time

Other

IT Services and IT Consulting

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