Clerical Technician

About the department:

Dallas County Family Medical Center'squalified medical staff provide complete family health care for adults, children, mothers and infants; as wellas walk-in hours for convenient and quick care for a sudden illness or injury.

Assisting in scheduling, handling telephone calls and routes to the appropriate person, including making patient appointments per appropriate guidelines set forth by the Provider/Clinic manager.

• Answering inquiries relating to services and fees, simple insurance inquiries and screen emergencies.
• Providing detailed messages, processing of forms, scanning, updating appropriate consent forms, updating insurance coverage, updating demographics, maintaining organization, and completing open and closing procedures.
• Communication with providers, and nursing staff.
• Responsible for exiting the patient in a courteous and pleasant manner and assisting them with any questions or problems they have prior to leaving the clinic.

• Education:
  
  HS diploma
• Experience:
  
  1 year of customer service
• Skills:
  
  organization, able to work in fast-paced environment, multitasking
• Licensure/Certification:
  
  N/A
• Physical: ability to work at a computer 90% of day and stand for the remaining 10%

PRN rotating;as needed for M-F 8-4:30 Family Medicine or 9-8 pm walk-in hours.

Hours may vary

• Competitive wages
• Annual merit increases
• Early access to pay with on-demand Pay Activ Program
• Employee assistance program
• Employee discounts

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For more information about this opportunity, please contact CMH Human Resources at or by email at