Contracted In-Person Doula

Mahmee’s mission is to make the United States the best place in the world to give birth by providing wraparound pregnancy and postpartum care. Contractor is engaged to promote health equity, empower patients, optimize patient safety, and provide consistent, high-quality in-person and virtual doula support before, during, and after childbirth.

Contractor will function as a member of an integrated care team. From the patient’s perspective, Mahmee is their doula. The team supporting each patient may include employed (W2) and contracted doulas working together. Each patient is assigned a primary doula and backup support by Mahmee. All appointment scheduling, billing, and coordination of care happen inside the Mahmee platform. Contractor agrees to operate within this team model and to maintain a seamless, consistent experience for patients regardless of whether the patient is aware of Contractor’s independent contractor status.

• Current doula training certificate from a recognized organization (e.g., DONA International, CAPPA, Pro Doula, Bebo Mia, or equivalent), to be maintained throughout the term of the Agreement. Training may be in prenatal, birth, postpartum, or full-spectrum doula care.
• Demonstrated experience providing one or more of the following: prenatal education and support; labor and birth support; postpartum care and education; newborn and infant care; breastfeeding/chest feeding support; and practicing with health equity and cultural humility.
• Technology proficiency, including the ability to use digital communication tools (e.g., email and secure messaging), electronic health record (EHR) systems, and/or other care management platforms for documentation and communication.

Services shall include, but are not limited to, the following as assigned by the Company through the Mahmee Platform:

• In-Person Birth Attendance
• Provide continuous, comprehensive bedside doula support during labor and delivery. In-person birth attendance is a core responsibility under this Agreement. If Contractor is unable to attend an assigned birth for any reason, Contractor must notify the Company promptly and work closely with the Mahmee care team to facilitate appropriate backup support for the patient. Repeated failure to attend assigned births without arranging backup coverage may result in suspension of future assignments and, if the pattern continues, termination of this Agreement.
• Coordinate with the Mahmee virtual doula team for backup support as needed.
• Conclude in-person labor support approximately one to two (1–2) hours following delivery, or as clinically appropriate and as directed.
• Prenatal and Postpartum Appointments
• Provide psychosocial support and anticipatory guidance during prenatal and postpartum appointments. Appointments may be conducted in person or virtually based on patient preference and clinical appropriateness, as scheduled by the Company’s care coordinators.
• Services include, without limitation: creating birth plans; preparing patients for medical office visits; educating on common labor and delivery practices; planning for postpartum support at home; and facilitating birth story debriefs.
• Patient Communication
• All patient communication must occur through the Mahmee Platform, which supports messaging, phone calls, and video appointments. Any patient communication that occurs outside the platform for any reason must be fully documented in the platform as soon as practicable.
• Engage proactively and professionally with patients in a manner that promotes trust, inclusion, respect, and empathy.
• Respond to patient messages within the timeframe specified in the then-current platform protocol (default: within four (4) business hours during Contractor’s…