Front Desk Agent Part Time; WoodSpring Suites Sulphur Sulphur, Louisiana

Wood Spring Suites is looking for a Guest Services Representative to ensure a safe, welcoming, and well-maintained environment for all guests. Responsibilities

• Greet guests, process check-ins and check-outs, and handle overnight guest inquiries.

• Perform daily procedures, including balancing and reconciling the day’s transactions.

• Conduct property walks to ensure safety, cleanliness, and security standards are met.

• Respond promptly to guest concerns, service needs, and emergency situations.

• Answer phones, manage reservations, and provide accurate hotel information.

• Maintain lobby, front desk, and common areas in a clean and orderly condition.

• Assist with light housekeeping or maintenance tasks as needed to support guest satisfaction.

• Serve as an onsite presence for safety and operational needs throughout the shift.

• Comply with all Wood Spring Suites policies, brand standards, and safety procedures.

• Experience in hotel or a related field preferred.

• High school diploma or equivalent required.

• Strong interpersonal and communication skills.

• Dependable and able to work independently overnight.

• Basic computer knowledge (training provided on hotel systems).

• Must be fluent in English.

• Must be able to pass a background check.

The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, and hear.

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, and lifting.

• The employee must occasionally lift and/or move up to 25 pounds.

• Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.