Housekeeping Dispatcher Lead - Anglers Inn

Position Summary

Coordinate the daily work assignments of the Room Attendants as directed by the Director of Housekeeping, Executive Housekeeper, and Assistant Executive Housekeepers. Attention to detail and Guest assistance and service are required. The right candidate is punctual, thorough but fast, and eager to learn.

• Prepare daily paperwork for all Housekeeping Associates
• Communicate with Front Office and Engineering Departments
• Communicate with the Laundry Department on linen deliveries
• Organize Associate work duties and ensure Administrative tasks are completed
• Provide professional, friendly service to all Guests and Associates
• Communicate and prioritize the cleaning of rooms with Lead Room Attendants
• Completing and providing the weekly schedule for housekeeping. Maintaining the request off calendar as well.
• Primary contact for all things Hot-Sos for the department.
• Maintaining and completing the weekly attendance book on all associates within the Housekeeping/Laundry departments.
• Other duties as required

• High school diploma or general education degree (GED)
• Familiarity with computer software word processing and database and spreadsheet (especially Excel) is essential.
• A good knowledge of Housekeeping department duties

• At least 18 years of age

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language

Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

Mathematical

Skills:

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight, measurement, volume, and distance.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other

Skills and Abilities:

The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction. Must be detailed oriented. Need strong clerical, organizational and communication skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel;

reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 75 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

The work environment characteristics described here are representative of those an…