Event Concierge

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination.

Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is exemplified through our mission, values, and goals, which are grounded in the principles of Innovation, Respect, Service Orientation, and Authenticity. Innovation, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by the team's spirit and camaraderie given to one another. Service-Orientation, Hyatt is customer focused by providing authentic hospitality in every way every time.

Authenticity, We encourage all colleagues to bring their authentic selves to work each day, which is at the core of our purpose, to care for people, so that they can be their best. Join a family that values respect, integrity, wellbeing, and empathy. Make a difference in the lives of those around you. Love where you work!

• Medical, Dental and Vision for you and your dependents after 30 days of Full-Time employment
• Paid Holidays, Vacation and Sick Leave
• 12 Complimentary hotel room nights at Hyatt properties worldwide
• Unlimited Colleague and Friends & Family discounted room rates at Hyatt properties worldwide
• 401k Retirement Savings Plan with employer matching
• Tuition Reimbursement
• Complimentary Employee Meals
• And Much More!

The Event Concierge position was created to not only meet, but exceed the expectations of meeting & event planners and guests. This position is a proactive, empowered problem solver who provides meeting & event planners with seamless, on-site support. The Event Concierge acts as a liaison between the event managers and meeting & event planners during the event phase of the meeting or special event.

This position is a highly visible representative of the hotel who is aimed towards addressing guest needs, anticipation and resolution of potential problems.

The Event Concierge relationship with operational departments is essential to their role. They work closely with every department in the hotel to ensure each event is successful. The Event Concierge will act as an extension of different departments often assisting in Events Services, Event Set Up, Outlets, Engineering and Front Office. The responsibilities outlined are not all encompassing and this role may require additional responsibilities within the Sales & Events division as determined by business demands.

The hourly rate for this position is $23.50-$24.00. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay.

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Multi-tasking, great organizational skills
• Poised to remain calm under pressure
• Upbeat and positive attitude
• Quick to make personal connections
• Ability to stand for extended periods
• Ability to walk long distances as required by the role
• Exceptional communication, detail, and follow-through