Front Desk Specialist
Job in
Township of Columbia, Boone County, Missouri, USA
Listed on 2026-10-22
Listing for:
TownePlace Suites - Columbia
Full Time
position Listed on 2026-10-22
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Be the Friendly Face of Our Hotel – With Growth Ahead!
Discovery Capital is hiring a full time Front Desk Specialists for the Towne Place Suites by Marriott, one of Columbia’s top-rated hotels near the airport. This is your opportunity to join a professional hospitality team that takes pride in delivering top-tier guest experiences.
Your Day-to-Day Responsibilities:
- Greet guests warmly, manage check-ins and check-outs
- Handle phone and online reservations professionally and efficiently
- Provide information on room availability, rates, hotel amenities, and local attractions
- Register guests, verify payment methods, and update guest records
- Address guest inquiries and resolve complaints with professionalism and care
- Coordinate with housekeeping to ensure guest rooms are clean and ready
- Process group bookings and assist VIP/event guests as needed
- Promote and upsell additional hotel services when appropriate
- Keep accurate logs of bookings, payments, and guest interactions
- Support other hotel operations as needed
What We’re Looking For:
- Schedule; ability to work Thursday and Friday from 7am to 3pm
- 6 months to 1 year of front desk, receptionist, or customer service experience preferred
- Strong communication and organizational skills
- Friendly, professional demeanor and a genuine passion for hospitality
- Ability to work flexible shifts,including evenings, weekends, and holidays
- Dependable and punctual with great attention to detail
- Team player mindset and eagerness to learn
Ready to Grow With Us?
This is more than a front desk job—it’s a launchpad into the hospitality industry. If you love working with people and making someone’s day better, we want to meet you.
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