Labor Relations Manager

Overview

Transdev in Boston, MA is seeking a Labor Relations Manager for its Boston Public Schools transportation contract. The Labor Relations Manager provides support to the General Manager and Director of Human Resources on labor relations projects, priorities and issues. This role has responsibility for working jointly with Operations, Maintenance, Safety and Human Resources to help achieve objectives. It also works closely with outside counsel to ensure consistency in language and interpretation of collective bargaining agreements.

• $86,000 to $100,000 annually

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 9 standard and 3 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

• Manage labor relations program of the property jointly with the General Manager.
• Research, compile, and prepare data for use in grievance hearings, arbitration proceedings, labor/management initiatives, collective bargaining negotiations, and MCAD/EEOC complaints.
• Analyze collective bargaining agreements to develop interpretation of intent, spirit, and terms of contract to protect the best interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
• Manage the grievance process and provide comprehensive responses to complaints, grievances, and arbitrations that support the Company’s decision and comply with collective bargaining and regulatory guidelines.
• Coordinate and schedule labor meetings, grievance and step hearings.
• Attend grievance hearings, arbitrations, collective bargaining sessions and other labor meetings as needed.
• Maintain updated grievance log and casefiles. Ensure compliance with grievance and arbitration deadlines and any corresponding action pursuant to the grievance.
• Recommend Labor Relations practices, strategies, and objectives for the organization to the General Manager for the Boston Public Schools (BPS) property.
• Track labor issues and follow-up to resolve items and concerns.
• Handle and assist with union information requests. Act as a resource and liaison for labor-related inquiries.
• Develop and disseminate management reports, memos, letters, and other professional internal and external correspondence.
• Submit standard monthly reports to the client.
• Stay abreast of internal policies and procedures and regulations for accurate resolution of appeals, complaints, and grievances.
• Understand legal requirements and governmental reporting regulations affecting HR/LR functions (e.g., Wage & Hour, FLSA, NLRA). Monitors & minimizes exposure of the company.
• Maintain hard copy and digital library of collective bargaining agreements, Memorandum of Agreements, and wage rates.
• Perform other administrative duties and special projects as assigned with special emphasis on Human Resources activities.

• Bachelor’s degree in human resources, law, or a related field.
• Juris Doctor (JD) degree preferred.
• Two (2) years of experience handling labor relations, human resources, legal, or business affairs issues in a unionized work environment.
• Comprehensive knowledge of labor and organization theories, principles, practices and techniques.
• Ability to understand sound negotiation and de-escalation principles.
• Thorough knowledge of the basic laws, ordinances and regulations underlying the transit operation.
• Ability to communicate with all levels of an organization in a clear, concise and professional manner in either verbal or written form.
• Working knowledge of Microsoft Windows programs.
• Possess analytical and problem-solving skills to research, coordinate efforts, interpret and apply policies, practices and guidelines.
• Demonstrated good judgment and strong critical thinking skills.
• Excellent interpersonal skills.
• Ability to work proactively, independently and reliably under tight time frames in a fast-paced environment.
• High level of organization, detail orientation and ability to time-manage across multiple deadlines.
• Must be mature, flexible, intellectually alert and able to command the respect and…