Human Resources Generalist

The Human Resources Generalist provides professional-level support across key HR functions including benefits administration, employee relations, leave management, and compliance. This role partners closely with leadership to promote a positive employee experience and ensure alignment with company policies and legal requirements.

(bolded text denotes an essential function of the position)

• Maintain accurate and up to date employee data within the HRIS to support reliable reporting, compliance, and timely responses to internal inquiries
• Serve as a primary point of contact for team members, providing guidance on HR programs, benefits, policies, and procedures
• Monitor and support the performance management process, identifying opportunities for improvement and ensuring consistent application across the organization
• Administer workers’ compensation claims from start to finish, including timely filing, coordination of care, communication with stakeholders, and thorough documentation
• Manage FMLA and all other leave of absence programs, ensuring compliance with applicable laws and accurate recordkeeping
• Ensure adherence to attendance expectations and promote a culture of safety by following and reinforcing established safety practices
• Maintain and update the Policy Manual to ensure accuracy, compliance, and alignment with organizational standards
• Complete OSHA reporting requirements accurately and within designated timelines Coordinate and track employee accommodations, ensuring compliance with ADA and internal processes
• Manage unemployment claims, including documentation, responses, and participation in appeal hearings as needed
• Partner with HR leadership to address employee relations matters, providing support in investigations and resolution of workplace concerns

• Keep the HR Manager informed about any customer concerns or problems
• Communicate effectively Human Resource/Payroll related practices, policies, and procedures to the organization
• Communicate in a professional, effective and appropriate manner with internal and external customers
• Develop and implement effective communication and education plans related to assigned areas of responsibility, including but not limited to benefits, compensation, worker’s compensation, leaves of absences, wellness etc.
• Maintain designated portions of HRIS, including reports, and data entry
• Communicate effectively with supervisors, employees, claims adjusters, medical providers, and others involved in the worker’s compensation claims process
• Support key employee communication strategies regarding company benefits
• Establish effective communication with various vendors to ensure satisfaction with programs and practices

• Ensure timely action to internal and external customer inquiries and needs
• Assist customers with questions regarding human resources programs, offerings, policies, and procedures
• Seek feedback and listen to expectations of customers
• Maintain and develop relationships with supervisors, employees, and members of management
• Complete site and/or customer visits as required
• Assess alternatives for existing leave programs offered and recommend changes that may make leave programs more competitive
• Develop new and improved practices and procedures to provide more value-added services to customers

• Attend training to further enhance professional development, understanding of company goals and strategy and complete training as required to meet regulatory compliance and company guidelines
• Coach employees on existing policies and procedures
• Cross train other team members in area of responsibility and cross train in other areas within the department to ensure…