Two Service Desk Technicians

Open Call for 2 (Two) Service Desk Technicians

The GIMM – Gulbenkian Institute for Molecular Medicine is a pioneering Portuguese private research foundation with an ambitious vision for fundamental scientific exploration and its profound impact on global health and well-being. Founded in 2023, GIMM is the result of the merge of two leading research institutes:
Instituto de Medicina Molecular João Lobo Antunes (iMM) and Instituto Gulbenkian de Ciência (IGC) and dedicates to unraveling the fundamental mysteries of life and aims to be at the forefront of transdisciplinary research.

What GIMM seeks
:
At this moment, GIMM is looking for 2 (Two) Service Desk Technicians to join the Digital Technologies Platform coordinated by Maria Sá Guedes, under the research project LA/P/0082/2020 through National Funds (FCT-OE) to execute the following activities under the supervision of Maria Sá Guedes:

• Software and Hardware installation, configuration and management;
• Create and manage user roles and permissions;
• Hardware purchasing advisor;

Profile of Candidate

• Qualifications:
  
  Secondary Level with training in a relevant area or Technical Specialization Course, in Information Technology, Computer Science, Software Engineering, or a related field;
• Proficiency in English language, oral and written;
• Experience with Windows, MacOS, Linux (installing and configuration);
• Experience in assembling Computer Hardware and peripherals;
• Experience with configuring Microsoft Office, Microsoft Outlook, Apple Mail, One Drive and Google Drive;
• Strong interpersonal skills, teamwork, autonomy, and a proactive attitude, with resilience to perform well under pressure;
• Excellent organizational and time management abilities, task prioritization, and a strong sense of ethics and responsibility.

Preferred

Skills:

• BSc and/or MSc degree in Information Technology, Computer Science, Software Engineering, or a related field;
• Experience in Remote Desktop;
• Experience with Microsoft Office from an Admin perspective;
• Network Configuration and System Virtualization;
• Advanced knowledge in configuration and optimization services in Linux;
• Active Directory management.

What GIMM offers
: GIMM offers an outstanding working conditions including a full time and Unfixed-term employment contract predicted to start in June 2025 for the necessary period to execute the work plan. Gross monthly salary of 1.200,00€ in accordance with the project budget and internal regulations as well as Holidays and Christmas allowances subject to the current mandatory taxes accordingly to Portuguese Labor Law.

A meal allowance will also be paid in the amount of 7,80€ per each working day.

How to apply: Please submit your Motivation Letter, Detailed CV, Academic degree (BSc and/or MSc degree) and/or professional certificates in PDF format to People & Culture Team through the email positions,
from 14 th until 2 nd of May 2025.

Note: Candidates who incorrectly formalize their application or do not submit the documents proving the compliance with the requirements indicated in the call will be excluded. The jury has the right to require to any candidate, in case of doubt, to present documents proving their statements.

Non-discrimination and equal access policy
: GIMM promotes a non-discrimination and equal access policy, wherefore no candidate can be privileged, benefited, impaired or deprived of any rights whatsoever, or be exempt of any duties based on their ancestry, age, sex, sexual preference, marital status, family and economic conditions, instruction, origin or social conditions, genetic heritage, reduced work capacity, disability, chronic illness, nationality, ethnic origin or race, origin territory, language, religion, political or ideological convictions and union membership.

International environment and experience: Diversity is a fundamental aspect of the essence of GIMM, where researchers and non-researchers of different nationalities, backgrounds and areas of study work together, promoting the exchange of experiences and interactions, contributing to the personal and professional development of each person and to the existence of an international, inclusive and stimulating environment.

Pursu…