Head of Solution Consulting, Fintech

Location

California - Remote

Full time

Commercial

• $215K – $260K
  • Offers Equity
  • Offers Commission
  • Offers Bonus

This is a base salary range for this job based on the job requirements. Base pay is only one component of Socure's compensation and our total rewards package includes equity, benefits, and an annual bonus or a commission plan.

At Socure, we’re on a mission—to verify 100% of good identities in real time and eliminate identity fraud from the internet.

Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS™, Socure has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve real, high-impact problems e join us!

The Head of Fintech Solution Consulting is responsible for all new and existing business in our Fintech vertical - managing a team of Solution Consultants who serve as the primary technical point-of-contact throughout the sales cycle and product implementation process. This Pod leader will be the subject matter expert for all Socure products and will be responsible for understanding all Core accounts, existing clients, and ensuring successful growth of the people and clients under their remit.

A successful leader will work collaboratively with various departments across the organization to support the sales process and successful adoption and integration of those solutions. This individual will also be responsible for coordinating resources across several functional areas. In addition, they will work with other senior employees across the organization in ensuring our products are at the forefront of the industry serving as the focal point for all product enhancements and feature requests.

• Manage the vision and strategy for the Solution Consulting function for respective assigned pod
• Supervise work to continuously iterate and improve
• Conduct effective After Action Reviews to instill effective team learning habits
• Define and oversee consistent adoption of instrumentation and standards across the Solution Consulting team
• Lead a team of world-class Solutions Professionals to support the entire customer development lifecycle and drive product adoption
• Identify key skills and capabilities needed to assess team strengths and weaknesses
• Organize the Solution Consulting pod team to support Socure’s sales and product goals and initiatives
• Develop Solution Consulting talent to increase productivity
• Communicate effectively up, down, and laterally to ensure alignment of work
• Provide purpose, motivation, and direction to members of the Solution Consulting team
• Solution Consulting Performance and Execution
• Partner with HR to recruit and retain top-tier talent

• Partner with Product, Engineering, Sales, and executive leadership to devise short and long term strategies tied to customer implementation and ongoing technical needs
• Assist the team in supporting Socure’s largest, most strategic accounts
• Own both the long-term technical strategy and the day-to-day operations, including fostering innovation and implementing best practices
• Design, implement and maintain Solution Consulting playbooks to streamline operations and measure performance
• Solve business problems by turning raw data into actionable insights
• Proactively mitigates risk by identifying and controlling internal and external risk factors

• Education:
  
  Bachelor’s degree in Business, Risk Management, Information Technology, or a related field. Advanced degrees or certifications in the domain market are a plus.
• Experience:
  
  12+ years of experience in consulting, solution design, or product management within a specific domain (e.g., financial services, healthcare, insurance, fintech, payments, etc).
• Industry Knowledge:
  Deep understanding of the challenges, regulations, and business models within the domain market.
• Technical Expertise:
  Familiarity with risk management solutions, compliance frameworks, and data analytics tools used…