Digital Designer, Global Ecommerce

Location: California
** This role can be done from home
** Building the world’s leading sound experience starts with the experience we provide for our people. That’s why we’ve been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices around the globe. This role can be done from any of our offices across the United States remotely from home. It’s about impact, not location.

We’re looking for a Digital Designer, Global Ecommerce to join the Brand Creative team and help elevate how Sonos shows up across our most important digital touchpoint:  this role, you’ll bring together art direction, UX craft, and customer-centered design to create digital experiences that are both beautifully branded and highly functional. You will sit within Brand Creative, partnering daily with the Ecommerce Product team through a dotted-line relationship.

Together, you’ll help shape the future of our digital ecosystem—improving product discovery, refining customer journeys, and creating a cohesive, premium experience across every inch of the site.

This role is ideal for someone who thrives at the intersection of brand expression, interaction design, and performance-driven thinking. You’ll work across product launches, evergreen flows, and ongoing optimization work, ensuring that our digital experiences feel unmistakably Sonos while driving meaningful impact for customers and the business.## What You’ll Do
* Create intuitive, elegant, and conversion-minded UX/UI solutions that elevate storytelling and improve the full customer journey—from discovery through checkout.
* Design best-in-class mobile and responsive experiences aligned to Sonos’ premium brand standards
* Partner closely with Brand Creative, Campaign Management, and Ecommerce to bring new product launches and editorial moments to life on
* Translate creative concepts into UX/UI that feels cohesive, thoughtful, and deeply branded
* Work hand-in-hand with Brand Creative art directors, copywriters, and designers.
* Collaborate with Product Managers, Site Production, and Web Tech to ensure designs are feasible, scalable, and delivered with clarity
* Build wireframes, interactive prototypes, design systems components, and annotated flows that clearly articulate design intent.
* Present work at various stages—from concept to pixel-perfect design—with clarity and strategic reasoning
* Conduct or partner on usability testing and user research to inform design iterations.
* Use qualitative insights, analytics, and experimentation results to refine the experience
* Design for A/B tests and contribute to ongoing conversion rate optimization using tools like GA4, Content Square, Optimizely, and Tableau.
* Bring an iterative mindset to shipping, learning, and improving
* Apply working knowledge of front-end development, React-based frameworks, and ecommerce patterns to create designs that are realistic, efficient, and scalable.
* Ensure accessibility, performance, and localization best practices are considered at every stage.## What You’ll Need
* Basic Qualifications
** Bachelor’s degree in design, HCI, or related field (or equivalent experience).
* 5+ years of UX/UI design experience for ecommerce or digital products.
* Strong portfolio demonstrating responsive design, user-centered thinking, and systems-level design.
* Proficiency in Figma and standard design/prototyping tools.
* Experience optimizing images, video, and digital assets for web performance.
* Hands-on experience with usability testing, heuristic evaluation, and iterative refinement.
* Familiarity with ADA/WCAG 2.0 AA accessibility standards and experience advocating for accessible design.
* Preferred Qualifications
** Experience designing for ecommerce funnels, product pages, or conversion-focused flows.
* Familiarity with headless CMS tools (e.g., Sanity, Contentful) and agile workflows.
* Working knowledge of front-end frameworks, especially React.
* Strong communication skills with the ability to work effectively with creative, technical, and non-technical teams.

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