Senior Sales Engineer, AI Platform

Senior Sales Engineer, AI Platform

Uniphore is one of the largest B2B AI-native companies, delivering world‑class enterprise AI solutions that enable businesses across multiple verticals. As a Senior Sales Engineer you will serve as a trusted technical advisor and strategic partner to our enterprise clients, collaborating closely with account executives, product management and engineering to showcase the power of Uniphore’s Business AI Cloud platform.

Location:

US‑West (California, Washington, Utah, Colorado, etc)

• Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities from qualification to close.
• Understand how AI can drive value in enterprises and be familiar with language models and agents to impact business value across verticals and functions.
• Identify customer pain points related to AI adoption and implementation.
• Deliver compelling technical presentations and demos showcasing GenAI, Agentic AI, RAG, and LLM‑based solutions.
• Build and deliver custom demos and POCs to validate business value and technical feasibility.
• Conduct discovery sessions with key business and technical stakeholders to uncover needs, pain points, and desired outcomes.
• Translate business requirements into AI solution architectures that leverage Uniphore’s capabilities, collaborating with product and engineering teams.
• Respond to RFPs/RFIs with detailed technical responses and solution designs.
• Advise clients on AI adoption strategies, integration with multi‑modal data platforms, and industry best practices.
• Contribute to a culture of technical excellence, customer obsession, and innovation.
• Maintain deep domain expertise in AI trends, competitor offerings, and the evolving landscape of agentic applications and enterprise AI adoption.

• 6+ years of experience in pre‑sales, solution engineering, or technical consulting – preferably within enterprise SaaS, AI, or automation platforms.
• Hands‑on understanding of AI concepts:
  Large Language Models (LLMs), Retrieval‑Augmented Generation (RAG), prompt engineering, Agentic AI architectures, AI security and governance, and ethical AI.
• Experience designing or selling AI platforms, data orchestration, or enterprise automation solutions.
• Expertise in major Cloud Platforms: demonstrated understanding of cloud computing principles and architecture, particularly as they relate to deploying and scaling enterprise AI/SaaS solutions (e.g., AWS, Azure, or GCP), including core services such as compute, storage, networking, and serverless functions.
• Solid understanding of API integration and security: practical experience with designing, integrating, and securing API connections between AI platforms and underlying business applications (e.g., CRM, ERP, data warehouses), knowledge of protocols (REST, Graph
  
  QL) and authentication mechanisms (OAuth 2.0, API keys).
• Data and network architecture acumen: ability to discuss and propose solutions regarding data governance, network segmentation, and enterprise security requirements when deploying cloud‑native or hybrid AI solutions.
• Strong ability to explain technical concepts to both technical and non‑technical stakeholders.
• Proven track record supporting enterprise sales cycles and closing large deals.
• Excellent communication, presentation, and stakeholder management skills with the ability to engage at all levels within large enterprises, from C‑suite to technicians.
• Strong problem‑solving and storytelling skills – able to connect AI capabilities to strategic business outcomes.
• Ability to travel as needed for client engagements.

Hiring Range: $169,800 – $233,500 (Primary

Location:

USA – CA – Remote). The specific rate will depend on the successful candidate’s qualifications and prior experience. In addition to competitive base pay, this position includes an annual incentive opportunity based on target achievement, pre‑IPO stock options, and benefits including medical, dental, vision, 401(k) with a match, generous paid time off, paid holidays, paid birthday day off, and additional paid leave policies.

Uniphore is an equal‑opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.