IT Systems Administrator

ZOO Digital Group plc. California, United States IT Support

WELCOME TO ZOO

ZOO Digital are an award-winning cloud software company with offices in LA, Dubai, London, Korea, India and Sheffield UK. We help the biggest names in global entertainment to reach audiences everywhere with our high-quality localization and media services, adapting original TV and movie content for different languages, regions, and cultures.

Our Mission: To help our clients share their stories, by adapting the world’s most watched TV shows and movies into new formats and languages for international audiences to enjoy.

Our Clients: Major Hollywood studios and streaming services, like Disney, Netflix, NBC Universal, Paramount, Facebook, Sony, and HBO, among others.

Our Services: Dubbing, subtitling and captioning, audio description, metadata localization, artwork localization and media processing.

ZOO Digital’s state of the art technology services are backed by the award-winning bespoke software created by our ever-growing Research & Development team, ZOO Digital Labs. The team create cutting edge software solutions to supercharge our services and make our customers’ lives easier. To find out more, visit

ABOUT THE ROLE

ZOO Digital are currently seeking an IT Systems Administrator to join our team based in El Segundo, CA. The IT team provides around the clock technical support to a wide range of ZOO Digital departments, covering the implementation, configuration, and maintenance of essential business systems and equipment.

As IT Systems Administrator, you will be responsible for managing, configuring, and maintaining ZOO’s IT infrastructure, with a focus on Linux-based systems. The role involves overseeing the installation, performance tuning, security, and troubleshooting of servers and networks, ensuring high availability and reliability. You will also be responsible for handling system backups, updates, and patch management, as well as monitoring system health and promptly resolving any technical issues.

The IT Systems Administrator will collaborate with ZOO’s teams to implement IT solutions, support automation, and enforce best practices for system administration and security.

Duties and responsibilities include:

• Monitoring system performance – analyzing performance data and trends, identifying potential issues before they escalate, regularly checking system logs, CPU usage and network performance
• Scheduling and managing regular backups to prevent data loss, ensuring data integrity by testing restore processes
• Conducting regular security audits to identify areas of vulnerability and ensure compliance with security policies
• Providing technical assistance to end-users for hardware, software and network issues, troubleshooting and resolving system problems to minimise downtime
• Managing Helpdesk tickets and assigning tasks accordingly
• Creating, modifying, and managing user accounts including permissions and access rights to appropriate resources
• Installing and configuring software and hardware, including servers, workstations, operating systems, applications and software updates
• Maintaining networks and network file systems, overseeing the functionality of network components such as routers, switches and firewalls
• Developing and implementing backup strategies to safeguard data, creating and maintaining disaster recovery plans to ensure quick recovery from data loss events
• Managing Active Directory, DNS, DHCP, Radius Event Logs, and other security‑related tools
• Maintaining system performance on Linux, troubleshooting issues, and automating administrative tasks via scripting
• Administering and supporting Linux‑based servers (Ubuntu, CentOS, Red Hat)
• Participating in after‑hours and weekend on‑call support rotation for end‑user computers, networks and servers
• Maintaining comprehensive documentation of systems configurations, procedures, and changes
• Creating and updating internal wiki pages to document processes, procedures, and best practices
• Planning and executing system upgrades to improve performance and functionality

WHO ARE WE LOOKING FOR?

The IT Systems Administrator must have excellent communication,…