DevOps Engineer

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Dev Ops Engineer (Site Reliability Engineer)

Location: Hybrid - Beverly Hills, CA (3 days in-office / 2 days remote)

Travel: Initial training in Germany after hire, plus 3–4 trips to Germany per year

Eventim operates one of the world’s largest ticketing platforms, delivering seamless experiences during some of the most high‑traffic events on the planet. As we support the 2028 Los Angeles Olympic Games and other major global on‑sales as a ticketing partner, we are expanding our Site Reliability Engineering and Dev Ops capabilities.

We’re seeking a Site Reliability / Dev Ops Engineer who is passionate about automation, operational reliability, and collaborative problem‑solving. You’ll work closely with development teams to build scalable systems, enhance monitoring capabilities, and support reliability during high‑traffic on‑sale events where millions of fans compete for tickets in real‑time. This role is ideal for someone eager to deepen their Dev Ops expertise while contributing meaningfully to a fast‑paced, international engineering environment.

• Support development teams in achieving operational ownership consistent with a Dev Ops culture
• Automate recurring tasks using CI/CD pipelines, Terraform, Ansible/Salt Stack, and Git‑based workflows
• Contribute to deployment and operation of secure, scalable, and resilient applications supporting high‑traffic ticket sales
• Manage and maintain production environments:
  Linux, Windows, VMware, Proxmox, MSSQL, MariaDB
• Collaborate with observability teams using Grafana and Zabbix for early problem detection and system health monitoring
• Support F5 load balancing, NGINX, caching solutions (Memcached, Redis), and web servers (Apache, Wild Fly, Tomcat)
• Work with Docker, Kubernetes, and AWS environments to support containerized workloads
• Troubleshoot production incidents and participate in blameless post‑mortems
• Perform regularly scheduled maintenance with minimal service impact
• Create and maintain operational runbooks, technical documentation, and knowledge‑sharing materials
• Partner with platform, security, and QA teams to maintain compliance, reliability, and quality standards
• Participate in rotating on‑call schedule to ensure 24/7 platform availability
• Collaborate with cross‑functional and cross‑cultural teams across multiple continents

• 4–6 years of experience operating production‑grade Linux environments
• Hands‑on experience with Ansible/Salt Stack, Terraform, CI/CD pipelines, and Git‑based workflows (Git Lab)
• Proficiency in scripting with Bash and Python for automation
• Working knowledge of VMware virtualization, Proxmox, MSSQL, and Maria
  
  DB administration
• Strong understanding of networking, security fundamentals, and cloud/on‑premises infrastructure
• Experience with monitoring platforms such as Grafana and Zabbix
• Familiarity with Docker, Kubernetes, and AWS environments
• Basic understanding of web application servers (Apache, Wild Fly, Tomcat) and SQL
• Experience with caching technologies, load balancing concepts, and logging systems
• Curiosity, independence, and a strong problem‑solving mindset
• Excellent communication skills and ability to work across cultures and time zones
• Valid passport and willingness to travel internationally

• Opportunity to build and operate systems that support global, time‑critical events—including the LA‑28 Olympic Games
• Real ownership, real impact, and the ability to shape the reliability posture of a platform used by millions of fans worldwide
• Retirement Plan (IRA; 401(k) match up to 5%)
• Life Insurance (Basic, Voluntary & AD&D)
• Short‑Term & Long‑Term Disability

Submit your resume and briefly describe an automation or infrastructure project you’re proud of and its impact on operations with quantifiable results, if possible.

At Eventim USA, we celebrate diversity and are committed to creating an inclusive environment for all employees. Eventim provides equal employment opportunities to all applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, physical or mental disability, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All employment is decided based on qualifications, merit, and business needs.