Lead Technical Project Manager

Role Overview

The Lead Technical Program/Project Manager is responsible for identifying, planning, and coordinating multiple interconnected work streams across a broader program. This role ensures alignment across projects, manages interdependencies, and drives delivery in support of strategic business objectives within a complex technology portfolio. The position works closely with Technology, Product, and Design teams to oversee technical project management, financial oversight, and program execution.

• Lead and manage complex, multi-workstream project plans, enabling smooth collaboration across cross-functional teams.
• Serve as the primary contact for stakeholders, ensuring transparency, alignment, and consistent communication.
• Leverage user analytics and insights to guide project decisions and prioritization.
• Track project progress, identify risks, and develop effective mitigation strategies.
• Facilitate cross-functional meetings, promoting alignment, collaboration, and accountability.
• Maintain comprehensive project documentation, including schedules, budgets, prioritization plans, and adherence to program operating guidelines.
• Support product owners in developing outcome-based roadmaps tied to strategic goals.
• Encourage critical thinking, innovation, and continuous improvement across project work streams.
• Develop, monitor, and manage financial plans associated with project delivery.
• Analyze and explain variances in scope, schedule, and cost, providing clear cause-of-change assessments.
• Maintain a holistic view of resource demand and capacity across projects, partnering with leadership to ensure balanced allocation.
• Translate financial objectives and data into clear narratives for leaders, Finance, Sourcing, and other business partners.
• Manage working relationships from team level through executive level, tailoring communication and reporting to each audience.
• Ensure successful delivery of expected project outcomes.

• 7+ years of project management experience supporting technical teams delivering enterprise-level solutions.
• Background working alongside technology, creative, and user experience teams.
• Experience managing budgets, financial tracking, and cost-benefit analysis.
• Ability to develop complex forecasts and capacity plans while communicating risks and dependencies effectively.
• Hands-on experience with Agile, Lean, Kanban, or Waterfall methodologies.
• Strong understanding of technical architecture and project-level technical considerations.
• Exceptional organizational, written, and verbal communication skills, with the ability to present at an executive level.
• Experience working collaboratively with leadership while driving execution forward.
• Advanced expertise in Agile lifecycle tools such as Jira and Confluence (Jira proficiency is required).
• Understanding of Agile at Scale frameworks (e.g., SAFe).
• Experience coaching and mentoring teams on project management best practices.

• Experience managing technology transformation work streams, moving processes from current state to future state.
• Background leading large-scale product migrations from “as-is” to “to-be.”
• Experience with complex consumer products (e.g., ticketing or packaged offerings) is a plus.

• Comfortable working in a highly matrixed environment with multiple stakeholder groups across different geographic regions.
• One or more relevant certifications:
• PMP
• Agile certifications (CSM, ACP, CSPO, SAFe, LeSS)
• Ability to work onsite in Orlando as needed (preferred but not mandatory).

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.