Business Analyst – Intermediate | Hazelwood

Are you passionate about bridging the gap between business needs and innovative technology solutions? We are seeking an experienced Intermediate Business Analyst to join a dynamic team. In this role, you’ll analyse business processes, gather requirements, and provide data-driven insights to support smarter decision-making and improved operational efficiency.

Key Responsibilities:

Requirements Gathering and Analysis:

• Collaborate with stakeholders to understand business needs and objectives.
• Document and validate functional and non-functional requirements.
• Translate business requirements into technical specifications.

Business Process Improvement:

• Evaluate current processes to identify gaps and areas for optimization.
• Recommend and document improved workflows that align with business goals.
• Partner with cross-functional teams to implement improvements.

Project Support:

• Act as a liaison between business units, IT, and third-party vendors.
• Define project scopes, timelines, and deliverables.
• Support testing efforts, including UAT and test case development.

Data Analysis and Reporting:

• Analyse data to identify trends and actionable insights.
• Develop reports and dashboards that support informed decision-making.
• Promote data governance and accuracy.

AI and Technology Alignment:

• Identify opportunities to integrate AI and analytics tools into business processes.
• Collaborate with leadership on evaluating and implementing new technologies.
• Stay abreast of emerging tech trends.

Documentation and Training:

• Maintain detailed documentation of systems, processes, and requirements.
• Create user manuals and training materials.
• Provide training and support to end-users.

Qualifications:

• Bachelor’s degree in Business Analysis, Information Systems, or a related field.
• Business Analysis certifications (e.g., CBAP, CCBA) or Agile methodologies (advantageous).

Experience:

• 5–7 years in a Business Analyst role, ideally within insurance or financial services.
• Demonstrated success in delivering business and technology solutions.

Skills & Attributes:

• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Proficient in business analysis tools and techniques.
• Familiar with AI applications and data analytics platforms.
• Highly organised, able to manage multiple priorities and projects.