ERP Application Analyst II

Title:

ERP Application Analyst II

Employee Classification:
Professional F/T 52 Wks Unit

Department:
Enterprise Computing Services

Salary Range:
Commensurate with Experience

St. Louis Community College (STLCC) is a non‑profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one‑half of the households in St. Louis have at least one member who has taken classes at STLCC.

Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates are employed in their fields or continue their education within six months of graduation.

Benefits package (for full‑time employees):

• 100% match on retirement contributions
• Two no‑cost health insurance options, including HSA
• Low‑cost life insurance with 3× salary benefit
• Dental, vision, AD&D, short‑ and long‑term disability insurance

Opportunity to grow:
Over half of employees have served the college for more than 12 years and have advanced to higher positions.

Education & training opportunities:
Tuition waivers for employees and dependents; tuition reimbursement for other institutions after 6 months of service; annual professional development allotment.

Work/life balance:
Generous time‑off package including holidays, vacation, personal days, medical leave, and paid winter holiday.

Commitment to wellness:
Dedicated health and wellness specialist, wellness vendors, and employee assistance program.

Under general direction, performs application installations, upgrades and administration for district‑wide ERP‑related applications on Linux systems. Configures, maintains and troubleshoots multiple applications and their components in all environments. Maintains technical currency for these supported applications.

• Installs and upgrades ERP‑related applications on non‑production and production Linux systems.
• Administers and configures applications for optimal efficiency and high availability.
• Maintains technical currency of applications and necessary components by monitoring vendor sites and communications to keep systems in fully‑supported configurations.
• Ensures applications are available as needed by monitoring status and reviewing/ managing application logs.
• Provides direct support to district users of applications to meet service level agreement (SLA) objectives.
• Troubleshoots application configuration issues by reviewing log files and vendor support.
• Maintains documentation as a permanent record maximizing maintainability of systems; follows current protocols for documentation.
• Investigates and resolves moderately difficult system problems; documents problems, determines source and actions taken to resolve.
• Creates and maintains system configuration and functionality documentation.
• Receives, refers, responds and prioritizes user requests for maximum effectiveness and utilization of department resources; advises end users and IT professional staff on project specifications.
• Plans and monitors assigned projects and tasks to ensure on‑time completion of tasks.
• Contributes to departmental team activities and promotes open communication.
• Participates in learning opportunities, conferences and seminars to improve interpersonal and technical skills; develops training materials.
• Performs other job‑related duties as assigned.

• Bachelor’s Degree in computer science or closely related discipline, or equivalent work experience providing similar knowledge and skills.
• Five (5) or more years of relevant full‑time experience supporting an enterprise‑level administrative system.
• Experience in current operating environment will be given preference.
• Certification in systems and applications to be supported may be considered an equivalency for experience requirements.