NMCI POC, Junior level

Perrygo is a small, growing company; we are passionate about our employees as well as providing support to our customers. We are excited for the opportunity to bring aboard highly motivated and energetic individuals to join our expanding team in California. Currently, Perrygo is seeking an NMCI POC candidate to support our IMITSS contract.

• Tier-1 Technical Support

  Provide initial troubleshooting and technical assistance for all Nautilus/NMCI-related hardware, software, and peripheral issues. Serve as the first point of contact for end‑user support and problem resolution.

• Customer Engagement

  Work directly with internal customers to collect and validate infrastructure requirements for new service requests. Act as the primary conduit between ACTR staff and end users, ensuring transparent communication, status updates, and successful project execution from initiation to completion.

• Core Services Provided
  • Processing Move/Add/Change (MAC) requests
  • Coordinating computer relocations
  • Updating desktop/laptop location records
  • Managing custodian transfers of IT hardware
  • Facilitating account modifications and lifecycle management
  • Supporting technology refresh efforts
  • Provisioning of new user accounts and computing devices
  • Facilitating software installation and licensing
  • Processing requests for networked printers/scanners and multifunction devices
  • Providing setup and network integration for printers/scanners
  • Supporting special account requests as needed
  • Delivering Microsoft Teams telephony support

• U.S. Citizenship is required.
• Hold and maintain a Secret security clearance for duration of employment.

• A Junior level person within the labor category has a HS Diploma with 2+ years of experience
• Active Security Clearance – minimum of at least a current DoD Interim Secret security clearance is required
• US Citizenship is required
• Proven experience working with MS Office Suite
• Ability to work well in a fast-paced, team environment

100% on-site

This position is supporting an active, funded contract.

Perrygo Consulting Group, LLC is an Equal Opportunity Employer for all individuals, including protected veterans and those with disabilities. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability or veteran status. Perrygo Consulting Group, LLC participates in E-Verify.

If being a part of a small, growing company while having the opportunity to work on exciting projects with challenging tasks excites you – then please apply today!

• Paid Time Off (PTO)/Sick Leave
• 11 Paid Holidays
• Flexible Work Schedules (offering a healthy work-life balance whenever possible)
• Employee Assistance Program (EAP)
• Medical, Dental, and Vision
• LTD/STD, AD&D, and Life-Employer Paid
• Supplemental Life and Accident options
• Health Savings Account (HSA) with employer contribution
• 401K Plan with employer Safe Harbor contribution
• Profit Sharing Plan