Information Technologist

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Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission‑critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high‑security environments.

The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long‑term and short‑term disability insurance
• Paid time off
• Parental leave

• Microsoft Windows O365 and System Administration:
  Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non‑classified environments. Oversee driver updates for department‑specific devices to ensure compatibility.
• Device Maintenance and Operational Continuity:
  Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards.
• Advanced Technical Troubleshooting and Escalation Management:
  Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and elevate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission‑critical response and systems reliability.
• Asset Lifecycle Management and Compliance:
  Collaborate with Property Administrators to effectively manage high‑value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23‑122, Materiel Management, as well as AFMAN 17‑1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment.
• Logistics Systems Integration and Operational Support:
  Develop and apply in‑depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross‑functional teams.

• Bachelor’s degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting.
• Minimum 2 to 4 years’ experience in computer support and maintenance.
• Current with all Cybersecurity and operations training for administrative workstation privileges.
• Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards.
• Proficiency in basic computer and printer repairs;
  CompTIA A+ certification preferred.
• Must possess and maintain a US Government Secret level security clearance.
  
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