Hardware Product Manager, Proto Bay Area, CA,

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more.

Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

As a Hardware Product Manager at Proto, you will identify new product opportunities, translate those opportunities into product requirements and work with a best-in-class design, engineering, and manufacturing team to turn those ideas into new products or features. You will also monitor the performance of our devices in the field and apply a wide suite of telemetry and feedback tools to ensure that our customers have the best mining experience possible.

You will be responsible for continuously identifying and executing on ways to improve your product(s) through a deep understanding of our customers, competitors, and the changing landscape we operate in.

• Develop expertise on Proto’s current product portfolio to ensure strong product performance and inform future roadmap decisions.
• Understand the impact of your product(s) on the main customer segments and the business impact of your product to Proto.
• Identify and finalize requirements for the products you support, leaning on customer research, market research, and internal knowledge.
• Partner closely with design, ASIC engineering, hardware engineering, software engineering, operations, program management, and other teams to drive prioritization and execution of important new initiatives.
• Have a high-level understanding of technical and operational aspects of the product that need to be considered as context or inputs into product decisions.
• Monitor field performance of in-field hardware and investigate new issues to provide the relevant technical teams with a place to start and a sense of importance / urgency.
• Effectively communicate product tradeoffs to senior leadership and broadcast important decisions to your cross‑functional partners.

• 4+ years of product management experience or equivalent product strategy and customer insights experience.
• Preferred – Experience developing hardware or applications that interface with hardware.
• Experience leading the delivery of products / features / projects which have a high degree of cross‑functional complexity and integration.
• Consistent emphasis on – and empathy for – customer needs.
• Bias to action – if it needs doing, you’re already working on it, and with the right level of scrappiness for the task.
• Great interpersonal, communication, organizational, analytical skills. A proven ability to influence.
• A passion for Proto’s mission of accessible mining tools and well designed hardware products.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific Final date to receive applications for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate.…