Supervising Data Center Technician

Supervising Data Center Technician

Location:

Los Angeles Unified School District (LAUSD)

Ensure efficient use of computer resources, oversee monitoring and maintenance of data center systems, and supervise data center personnel.

Hourly salary: $40.44 – $49.53.

• Paid medical, dental, vision, and life insurance premiums
• Membership in the California Public Employee Retirement System (CalPERS)
• Up to two weeks of paid vacation (increases to three weeks after five years)
• Up to 13 paid holidays

• Supervise and coordinate computer input flow to ensure efficient use of equipment.
• Monitor and analyze network activity and system components using tools such as Nagios, Cricket, Aruba, BMC, and Watch List.
• Identify and resolve issues with Airwave wireless devices, coordinating with vendors as needed.
• Monitor problems in the District’s Data Center, Disaster Recovery Data Center, and Out‑of‑State Data Center.
• Coordinate activities to meet production‑schedule commitments.
• Analyze software and scheduling requirements, ensuring deadlines are met.
• Collaborate with application and programming personnel on computer problems.
• Participate in selection, training, and performance evaluation of data center staff.
• Maintain records of machine usage, equipment, and software system malfunctions.
• Log and track incident requests for service changes, assets, and inventory.
• Establish and revise maintenance‑inspection schedules, liaising with maintenance personnel.
• Prepare and supervise detailed procedures for computer operations.
• Analyze current and proposed operations for feasibility and recommend improvements.
• Reschedule shift operations to maximize workload efficiency.
• Monitor and report on school network issues with routers, switches, servers, and T‑1 lines.
• Perform related duties as assigned.

• Promotional status required – current or retired LAUSD employee with minimum 130 paid days in regular status or permanent status, or laid‑off within past 39 months.
• High school graduation or equivalent proficiency.
• Thirty semester units of college‑level computer‑related courses, or one year of experience to substitute.
• Three years of experience operating mainframe/server and open systems consoles, including one year with a medium‑scale or larger computer using a multiprogramming OS, plus six months with District network‑monitoring tools.
• A+ or Network+ certification.
• Valid California driver's license and ability to use a motor vehicle.

• Strong background in data center operations and cloud infrastructure.
• Proficiency with monitoring programs such as Infosim, Net Scout, Aruba, and Watch List.
• Experience with multiple operating systems.
• Ability to develop operating procedures and manage team performance.
• Flexibility for 24/7 operations and physically active environment.

• Mainframe/open systems and peripheral hardware, operating system software.
• Word processing, spreadsheets, e‑mail, and scheduling software.
• ITIL best practices.
• Computer operating systems, TCP/IP networking, routing, fundamentals.
• Nagios, Cricket, BMC, Tivoli, etc.
• Windows and UNIX administration.
• Program management, record design.

• Analyze job requirements and equipment capabilities.
• Effective communication skills.
• Supervise, train, evaluate equipment operators.
• Respond to emergencies caused by hardware/software problems.
• Operate computers and peripherals, write Unix shell scripts.
• Research and organize technical material.
• Interpret technical reports clearly.
• Work effectively with others.
• Produce concise reports.
• Describe network problems in plain terms.
• Monitor network activities and systems.
• Assist with configuration of network monitoring tools.
• Manage multiple concurrent tasks.

Technical interview followed by a review of application materials (resume, profile, questionnaire) to evaluate background, experience, and competencies.

Apply online via the LAUSD careers portal. Technical assistance is available at

Los Angeles Unified School District is committed to creating a workplace free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination based on race, ethnicity, gender, sexual orientation, religion, disability, and many other protected characteristics. For inquiries, contact the Equal Opportunity Section at (213) 241‑7685.