E-Commerce Account Manager

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Please note: this position is located in the City of Industry, CA. It is a full-time on-site role.

The E-Commerce Account Manager will drive the growth, optimization, and performance of Sunny Health & Fitness’s digital sales channels. This role involves managing product listings, promotions, performance metrics, and day-to-day operations across our Shopify DTC website and third-party e-commerce marketplaces (e.g., Amazon, ). You will contribute to improving conversion, profitability, and customer experience.

• Channel Management:
  Own daily management and optimization of e-commerce platforms including Shopify, Amazon, , and other digital marketplaces. Ensure accurate, compelling, and SEO-optimized product listings (titles, descriptions, images, A+ content, and more). Manage product launches, pricing updates, and promotional calendars across platforms.
• Sales & Performance Optimization:
  Analyze key performance metrics (traffic, conversion rate, sales, margins, return rate, etc.) to identify growth opportunities. Regularly audit site and marketplace listings for accuracy, visibility, and best practices. Monitor and improve customer ratings, reviews, and overall experience.
• Inventory & Fulfillment Coordination:
  Partner with operations and logistics teams to ensure product availability and minimize out-of-stocks or fulfillment delays. Forecast demand and monitor stock levels to support sales goals and prevent over- or under-stocking.
• Promotions & Campaign Execution:
  Collaborate with internal marketing and paid media teams to plan and execute promotions, ad campaigns, and email strategies aligned with channel goals. Optimize product visibility through platform tools (e.g., Amazon ads, Shopify apps, coupons, deals).
• Marketplace Operations:
  Maintain platform compliance and resolve account health, policy, or listing issues proactively. Stay current on platform updates, algorithm changes, and emerging tools or trends.
• Cross-Functional Collaboration:
  
  Work with creative, marketing, product, and customer service teams to align messaging and improve the end-to-end digital shopping experience.

• Bachelor’s degree in Marketing, Business, E-Commerce, or related field
• 2–4 years of experience in e-commerce account management, digital merchandising, or online marketplace operations
• Hands-on experience with Shopify, Amazon Seller/Vendor Central, and other major e-commerce platforms
• Strong analytical skills and experience with data platforms (Google Analytics, Excel, Looker, or similar)
• Knowledge of SEO best practices and digital conversion optimization
• Highly detail-oriented with a strong sense of ownership and urgency
• Experience in fitness, consumer goods, or DTC e-commerce is a plus

• Medical, Dental, Vision Insurance:
  Company covers 80% for employees only
• Life Insurance:
  Fully covered by the company
• 401k:
  Dollar-for-dollar matching up to 3%, eligible after one full year with full vesting
• Sick Paid Leave
• 7 Paid Holidays (eligible after probation period)
• Accrued Vacation
• Employee fitness equipment discounts

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales, General Business, and Education
• Industries:
  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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