Network Technician II; Audio​/Visual

2 days ago Be among the first 25 applicants

The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to deliver essential technology services that power a diverse range of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation.

As a Network Technician II specializing in Audio/Visual support within the Department of Information Technology’s Technology Management Division, you will ensure reliable, high-quality audio, video, and conferencing experiences across County departments. You will support and operate A/V systems for meetings and events, including Board of Supervisors’ sessions and other high‑profile functions, while collaborating with IT staff and department representatives to deliver seamless service.

This role combines technical expertise, customer service, and composure under pressure, directly supporting the County’s mission of effective communication and public service excellence.

Why choose us? At DoIT, we offer more than just a job – we offer an opportunity to be part of something bigger. As a Network Technician II, you will benefit from a collaborative culture that values open communication and teamwork, providing the perfect environment for you to expand your skill set, advance your career, and make a meaningful impact on vital County initiatives.

Join us and be at the forefront of innovation, working with cutting‑edge technology tools and systems that will empower you to shape a smarter, more connected future while receiving the guidance and mentorship of an Information Systems Manager.

• A technically skilled problem‑solver who thrives on making sure events run smoothly and technology performs flawlessly.
• Calm under pressure and able to troubleshoot issues in real‑time during high‑profile or public meetings.
• Customer‑focused with a professional demeanor when providing white‑glove support to executives, elected officials, and VIPs.
• A team player who collaborates well with IT colleagues and staff across many departments.
• Detail‑oriented and organized, ensuring that equipment, schedules, and documentation are always in order.
• Adaptable and eager to learn, keeping up with new A/V and IT technologies.
• Reliable and proactive, anticipates needs and resolves problems before they impact an event.

• Setting up, operating, and maintaining audio, video, lighting, and streaming systems for meetings, presentations, and events—including Board of Supervisors’ meetings and other high‑profile functions.
• Providing live, on‑site, and remote technical support during public meetings, ensuring smooth broadcasts and recordings.
• Supporting hybrid and virtual meetings using platforms such as Zoom, Microsoft Teams, or Webex, integrating them with in‑room A/V systems.
• Troubleshooting and resolving A/V equipment and software issues quickly and effectively.
• Collaborating with IT staff to ensure A/V systems work seamlessly with the county’s network infrastructure.
• Training end users and department staff on proper use of A/V and conferencing technology.
• Managing and maintaining A/V inventory, scheduling preventative maintenance, and keeping accurate service records.
• Assisting in system upgrades, installations, and technology improvements to enhance meeting and presentation capabilities.

• You’ll have the opportunity to support high‑visibility events that make a real impact in your community.
• You’ll work with cutting‑edge A/V and IT technologies and be part of a forward‑thinking, collaborative IT team.
• You’ll enjoy a variety of work—no two days or events are the same.
• You’ll gain valuable experience supporting executive and elected officials, building strong professional relationships across…