Information Technology Manager Iii​/Emergency Appointments Homelessness

TYPE OF RECRUITMENT

OPEN COMPETITIVE - EMERGENCY

First Day of Filing: 08/21/2025 at 9:00 a.m. (Pacific Time)

Examination will remain open until the needs of the service are met and is subject to closure without prior notice.

b2574A-EA

LA County Board of Supervisors declared a local state of emergency for homelessness. The Department of Mental Health seeks qualified applicants for Emergency Information Technology Manager III vacancies to address issues such as housing, mental health, and substance use. Applicants may be hired for an initial period of up to 90 days, with the opportunity for permanent County employment. Successful candidates will be assessed on work performance and may be considered for permanent appointment.

• Plans, organizes, manages, integrates, and evaluates the work of a division/section with subordinate supervisors and/or staff.
• Develops and directs the implementation of operational plans to support the County's/department's business goals.
• Works with department/business managers to evaluate current and anticipated Information Technology requirements.
• Develops and negotiates service level agreements and manages to ensure their attainment.
• Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems.
• Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications.
• Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection.
• Administers vendor contracts; reviews and acts on contract change requests and approves deliverables developed by vendors or contract staff.
• Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects.
• Manages, directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware, software and other technology support functions.
• Coordinates problem solving, conflict resolution, escalations, restart and recovery.
• Meets and consults with customers and vendors regarding service delivery needs.
• Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance.
• Provides coaching for performance improvement and development.
• Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments.
• Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies.
• Oversees research and special studies and oversees the implementation of recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations.
• Manages department disaster recovery planning and systems security administration.
• Manages the development, implementation and administration of technical training program for business users.
• Functions as a Chief Technology Officer, as needed.
• Functions as an associate Chief Information Officer, as needed.

• Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and three (3) years of progressively responsible
  * experience in managing the design, development, implementation, operation, and maintenance of a large complex information systems program in a large***, multi‑service public or private sector organization.
• One (1) year of experience at the level of Los Angeles County class of Information Technology Manager II**.
• Five (5) years of progressively responsible, full‑time, paid experience in managing the design, development, implementation, operation, and maintenance of a large
  *** complex information systems program in a large, multi‑service public or private sector organization.

* Progressively responsible is defined as a significant increase in the complexity and scope of responsibility of the…