Technical Analyst

Please see Special Instructions for more details.

To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.

We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

• Complete the online application, including examples and outcomes listed within the Duties section of your Employment History;
• Complete responses to the Supplemental Questions, including examples and outcomes;
• Resume; AND
• Three (3) professional references listed within the online application.
• Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Supervisory & Professional Administrators’ Association Handbook.
• This position is FLSA Exempt and may not accrue overtime.
• A temporary probationary period will be applied to the employee entering this assignment.

Under the direction of the Manager of Applications Development, this position’s primary duties are to provide technical support and analysis of Finance/HR/Student Services systems; coordinate, facilitate and manage project tasks and timelines; develop and maintain test scripts; provide fit-gap analysis for business process workflows and configuration; perform program testing and training and develop end-user documentation.

Example of Duties:

• Diagnose and resolve data and application issues with both the IT technical staff and the end user departments and utilize systems analysis techniques to determine the specifications required by end-user departments for Finance/HR/Student Services systems.
• Assist stakeholders with developing functional and technical requirements for systems fixes and enhancements. Develop test plans, coordinate test data and manage the implementation of software programs and application changes and computer system enhancements.
• Develop and maintain test scripts and plans as required. Experience with automated testing software.
• Coordinate, facilitate projects and maintain project plans.
• Respond to inquiries from key stakeholders and departments, end users and/or external agencies. Maintain effective working relationships with vendors, administrators, and IT staff.
• Analyze, create and maintain security profiles, roles and workflow setup.
• Perform data analysis, queries, and reporting using SQL and query tools.
• Help manage patching and upgrade projects and related calendars.
• Manage and monitor third party vendor secure file transfers and reach out to key points of contact as needed to coordinate any items or issues.
• Perform other related duties as assigned.

Recent, broad and extensive experience in the following areas:

• At least 5 years working as a Technical Analyst, Systems Analyst or Technical Liaison supporting Finance/Human Resources/Student Systems such as People Soft or Oracle Fusion.
• Working with various database management systems and able to map data conversion requirements, including working with SQL data and being able to write queries using SQL or query tool.
• Working knowledge and experience with gathering, documenting and developing test plans/scripts for system modifications and enhancements.
• Experience coordinating, facilitating and managing project tasks and timelines.
• Demonstrated experience of security and workflow configuration and management in applications.
• Experience with application upgrades, annual regulatory requirements and system enhancements. This would include developing calendars, outlining tasks and coordinating testing and implementation.

Applicants with…