Services Analyst

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This range is provided by California Department of Motor Vehicles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

This position is located at the DMV Headquarters in Sacramento.

Final Filing Date: 1/14/2026

Job Code #: JC-501799

Under the supervision of the Leadership Development & Design Manager, this role is responsible for planning, organizing, developing, analyzing, and delivering high-quality eLearning and instructor-led training across the DMV.

You will play a key role in supporting DMV’s enterprise Learning Management System, DMV University (DMV U), while providing consultative services to department program areas and facilitating learning through a variety of innovative methods.

• Design, develop, and deliver engaging eLearning content in DMV U
• Evaluate organizational training needs and align learning solutions with departmental goals
• Review and improve departmental training functions and processes
• Facilitate training in-person and virtually using innovative instructional approaches
• Collaborate with stakeholders across all levels of the organization
• Manage multiple projects simultaneously while meeting deadlines and quality standards

• Strong verbal presentation, writing, and interpersonal communication skills
• Experience in instructional design, content development, and adult learning methodologies
• Familiarity with Learning Management Systems (LMS)
• Strong working knowledge of the ADDIE model
• Experience developing eLearning using tools such as Adobe Captivate, Articulate Storyline, Canva, or similar authoring tools
• Experience facilitating training both in-person and virtually
• Ability to research, analyze, and develop effective course content
• Proficiency with Microsoft Office and personal computer applications
• Proven ability to work independently and collaboratively with staff and management
• Strong project management skills and the ability to manage multiple priorities

Referrals increase your chances of interviewing at California Department of Motor Vehicles by 2x

• Not Applicable

• Full-time

• Analyst and Design

• Government Administration

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Pension plan