Global IoT Program Manager

Location: California

* Works on issues of diverse scope where analysis of a situation or data needs evaluation of multiple factors, including a familiarity with current business trends.
* Follows processes and operational policies while selecting methods and techniques for obtaining solutions.
* Acts as advisor to subordinates to meet schedules and/or resolve technical problems.
* Develops and administers schedules, performance requirements.
* May have budget responsibilities.
* Oversees multiple, cross-functional and technical projects.
* Collaborate with Astreya team members, leaders and individual contributors, as well as collaborate with customer business stakeholders.
* Align with the internal Astreya team and customer stakeholders on priorities and service improvement timelines.
* Structure and drive project planning and schedules, define what project success would look like and drive execution to meet milestones and organizational objectives.
* Own all program reporting and metrics delivery.
* Collaborate with the Astreya and the customer to develop and maintain service reporting dashboards.
* Own the standard Monthly Operational Reporting (MOR) and Quarterly Business Review (Q ) decks and ensure timely updates and completion by the responsible Astreya service owner.
* Manages a diverse group of employees
* Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place
* Work closely with Talent Acquisition Teams to develop pipeline and process for hiring strong candidates and interview where necessary
* Collaborate with internal teams to gather requirements and drive solutions with all internal and external stakeholders through all stages of assigned projects from the roadmap
* Further, develop and maintain resources through coaching and guidance to understand career projection and build a succession plan for future career growth opportunities.
* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
* Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience
* Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
* Must be able to lead a cooperative effort among members of a project team.
* Has critical communication and listening skills, then shapes conversations both verbally and written based on each interaction.
* Ability to multitask and adapt to changing priorities.
* Capable of managing high pressure and short timelines.
* Highly collaborative and proactive.
* Extremely detail oriented
* Able to apply critical thinking when solving problems and can determine when a problem is “done”.
* Must have an analytical data driven approach to reviewing and solving problems.
* Experience developing operation level solutions needed to eliminate process or technology related issues.
* Experience managing technical projects
* Program management experience
* Experience performing SQL queries, using purposely built applications, in addition to standard office suites
* Must have the ability to perform office-related tasks which may include prolonged sitting or standing
* Must have the ability to move from place to place within an office environment
* Must be able to use a computer
* Must have the ability to communicate effectively
* Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
* * Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.*
* * Further, the salary information noted above is a range that consists of a…