Consulting Solutions Architect-Global Service Provider

Global Service Provider (GSP) Service Solutions

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state‑of‑the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture, grounded in core values and leadership philosophies, has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprises, global service providers and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

As a Consulting Solutions Architect (CSA) in WWT's Global Service Provider organization, you'll be the architect and technical lead on our most complex customer opportunities. GSP customers include telcos, cable/MSOs, Neo Clouds and AI infrastructure providers, data center operators, regional service providers, and gaming and media companies. Many of them are building at a scale and pace most enterprises never see: AI factories, large GPU clusters, global data center footprints, and network modernization programs.

The job is to figure out what the customer actually needs, shape it into something WWT can sell and deliver, and line up the right people to execute it. You'll lead discovery, design the solution, build the scope and commercial model, and stay close enough through kickoff that what we sold is what gets delivered. You will own the architecture, the offering, and the technical credibility.

• Lead discovery sessions, executive workshops, and whiteboard sessions with customer executives, architects, engineering, and operations leaders.
• Turn customer priorities into qualified WWT opportunities across networking, data center, AI infrastructure, cloud, security, automation, managed services, and Strategic Resourcing.
• Find whitespace in assigned accounts and work with the account team to go after it, including needs the customer hasn't fully defined yet.

• Create services and Strategic Resourcing pipeline, not just support it: find, qualify, and open opportunities, then drive them through each stage in partnership with the Client Executive.
• Own the services motion on assigned opportunities, from the first conversation through a signed SOW or PO.
• Attach professional services, managed services, Day 2 operations, and staffing to infrastructure and hardware deals, and grow first projects into follow‑on and recurring work.
• Lead commercial conversations with customer stakeholders on scope, pricing, and terms, and protect margin through scope tradeoffs and change orders.
• Act as the services lead on accounts without a dedicated services seller, and work closely with services sellers where they're engaged.
• Forecast services pipeline and GP with the account team, and hit agreed services targets.

• Develop solution architectures, options, roadmaps, and decision criteria that tie…