System Administrator; XIN_HW7J

Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions.

Our mission is to enable our clients to become more agile and competitive through innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics.

The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience, and capabilities to provide our clients with the tools they need to achieve better, faster, and effective transformation, making them leaders in their industry.

Our goals are:

• To use our expertise for the benefit of our clients and partners through open communication and collaboration.
• To ensure sustainable and profitable long-term growth.
• To provide a return on investment to shareholders.
• To promote employee development.

The role requires thorough applied technical knowledge of advanced concepts and technologies related to dispatching across multiple accounts, sectors, and technologies. Candidates must have prior experience and working knowledge of system administration on 2-3 specific customer accounts within supported technologies. Good analytical and communication skills are essential, along with knowledge of queuing theory. Familiarity with handling supported technologies is required. The candidate should be aware of pool workload and prioritize assignments accordingly.

Certification in relevant technology disciplines is highly preferred. The role involves coordinating and communicating activities, exchanging information, concepts, and concerns with other dispatchers in the delivery center. Monitoring and reporting on team KPIs, analyzing incoming work to optimize execution, and reviewing metrics to identify trends and recommend operational improvements are also key responsibilities.

All your information will be kept confidential according to EEO guidelines.