IT Service Desk Coordinator - Fast, Customer-Focused Tech Support
Listed on 2026-10-14
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IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst, Technical Support
Heartland Business Systems is seeking an IT Service Desk Coordinator to be the first point of contact for clients, handling incoming calls, gathering details, performing basic troubleshooting, and routing unresolved issues to the proper technical teams.
The role focuses on documenting requests, prioritizing work, monitoring SLA compliance, and providing user support across Windows, macOS, ChromeOS, Apple and Android platforms, including Microsoft 365 admin tasks.
Step into the IT Service Desk Coordinator
- Fast, Customer-Focused Tech Support role at Heartland Business Systems, LLC. in Columbia Township, MO, United States and grow with us.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Service Desk Coordinator
- Fast, Customer-Focused Tech Support role in the description above.
We appreciate your interest in this position.
Join Heartland Business Systems, LLC. and contribute to our ongoing work.
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