Analyst, IT​/Tech, IT Business Analyst

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

The IT Mid-Level Analyst uses a range of functional and technical skills to support the build-out and integration of custom WWT applications and third-party vendor systems and products. This position plays a significant role in contributing to the development of functional/technical solutions by supporting innovation within our organization. The employee will have a solid understanding of business processes, systems, and architecture within their team.

Collaboration with leadership, architecture, product ownership, and various IT and business teams is essential.

• Applying and starting to lead and promote WWT Core Values and best practices.
• Requirement Gathering:
  Collaborate with stakeholders to gather and document functional requirements. Ensure a clear understanding of business needs and objectives.
• Functional Design:
  Contribute to the development of functional designs that meet business requirements. Create design specifications that outline how systems will address specific needs.
• Solution Development:
  Assist in the development and implementation of functional solutions based on design specifications. Ensure solutions align with both business objectives and technical constraints.
• Analysis and Validation:
  Analyze existing systems and processes to identify areas for improvement or enhancement. Validate that functional designs meet the intended requirements and business goals.
• Documentation:
  Maintain comprehensive documentation of functional designs, including design specifications, workflows, and user requirements. Ensure that documentation is accurate and up-to-date.
• Testing:
  Conduct comprehensive testing including functional, regression, and guiding user acceptance testing to ensure reliability and performance. Support the identification and resolution of issues or defects during testing.
• Mentorship and
  
  Collaboration:
  
  Work closely with other analysts, developers, team members, leadership, and business to ensure effective implementation. Provide guidance and support to associate analysts, helping them to develop their skills and navigate technical challenges. Share knowledge and best practices with team members to improve overall team competency.
• Support and Troubleshooting:
  Offer ongoing support and consultation to address functional/technical issues and ensure solutions meet end-user needs. Provide guidance and direction on production…