Workday Supply Chain Manger

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

What You'll DoThe Workday Supply Chain Manager leads the healthcare organization’s functional and operational support for Workday Supply Chain Management, including procurement, strategic sourcing, supplier management, inventory, requisitioning, purchasing, receiving, and related integrations. This role partners with Supply Chain, Finance, Clinical Operations, Information Technology, and vendors to ensure the platform is reliable, compliant, well governed, and aligned with patient-care and business priorities.

The manager oversees application support, optimization, release readiness, issue resolution, data quality, controls, and a team of analysts or support resources.

Responsibilities:

Lead day-to-day functional support and administration of Workday Supply Chain Management across procurement, sourcing, suppliers, contracts, inventory, purchasing, receiving, and related processes.

Manage, coach, and develop application analysts and support partners; establish priorities, service expectations, escalation paths, and performance measures.

Serve as the primary liaison among Supply Chain, Finance, Clinical Operations, Accounts Payable, Compliance, IT, and external partners.

Own the intake, triage, resolution, and root-cause analysis of incidents, service requests, defects, and recurring operational issues.

Maintain a prioritized enhancement roadmap aligned with organizational strategy, operational efficiency, patient-care continuity, and measurable business value.

Lead configuration, testing, deployment, and stabilization of approved enhancements and Workday releases using formal change-management practices.

Coordinate end-to-end testing for integrations with ERP, clinical, inventory, procurement, payment, data warehouse, identity, and third-party supplier systems.

Ensure accurate item, supplier, contract, location, cost-center, and inventory data through governance, stewardship, validation, and remediation processes.

Support healthcare supply continuity by monitoring critical workflows, inventory dependencies, downtime procedures, and high-priority operational risks.

Partner with Cybersecurity, Privacy, Internal Audit, and Compliance to maintain role-based access, segregation of duties, audit evidence, and appropriate controls.

Develop support documentation, standard operating procedures, knowledge articles, training materials, and communications for end users and support teams.

Track and report service levels, backlog, incident trends, release outcomes, adoption, control performance, and benefits realization to leadership.

Manage vendor relationships, statements of work, support commitments, and escalations as assigned.

Participate in budgeting, resource planning, project estimation, and portfolio governance for supply chain technology initiative'sKnowledge / Skills / Abilities Healthcare operational awareness and customer focus

Enterprise application and service-management leadership

Supply chain process knowledge and systems thinking

Team development, accountability, and collaboration

Risk, controls, privacy, and security awareness

Data-driven decision-making and continuous improvement

Executive communication and stakeholder influence

Calm, structured response to critical operational issues

Physical Demands Must be able to work in a corporate office setting.

Prolonged periods sitting at a desk and working on a computer.

Ability to work under stressful conditions and work irregular hours

Normal office environment

This position may require participation in planned after-hours release activities, and response to critical operational events.

Occasional travel among organizational locations…