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IT Service Desk Coordinator - Fast, Customer-Focused Tech Support

Job in Township of Columbia, Boone County, Missouri, USA
Listing for: Heartland Business Systems, LLC.
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Township of Columbia

Heartland Business Systems is seeking an IT Service Desk Coordinator to be the first point of contact for clients, handling incoming calls, gathering details, performing basic troubleshooting, and routing unresolved issues to the proper technical teams.

The role focuses on documenting requests, prioritizing work, monitoring SLA compliance, and providing user support across Windows, macOS, ChromeOS, Apple and Android platforms, including Microsoft 365 admin tasks.

We would love to welcome a new IT Service Desk Coordinator
- Fast, Customer-Focused Tech Support to our organisation in Columbia Township, MO, United States.

Consider building your career as a IT Service Desk Coordinator
- Fast, Customer-Focused Tech Support at Heartland Business Systems, LLC.

The IT Service Desk Coordinator
- Fast, Customer-Focused Tech Support position in the IT & Technology field is open for applications.

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