Technical Business Analyst

Are you passionate about turning business needs into innovative technology solutions? We're looking for a Technical Business Analyst who combines strong analytical skills with hands-on technical expertise to collaborate with stakeholders, developers, and product teams in an Agile environment. In this role, you'll help shape software solutions, work with APIs, databases, and system integrations, and drive projects from requirements gathering through implementation.

If you enjoy solving complex problems, improving processes, and bridging the gap between business and technology, we'd love to hear from you.

Job Title: Technical Business Analyst

FLSA Status: Exempt

Department: Web Development Services

Reports To: Deputy CIO & Chief Technology Officer

We are seeking a Technical Business Analyst (BA) with a strong coding background and Agile expertise to bridge the gap between business needs and technical implementation. This role requires a mix of business analysis, software development knowledge, and Agile methodologies to ensure seamless collaboration between stakeholders, developers, and product teams. The ideal candidate will have hands-on experience in coding, system analysis, and translating business requirements into technical solutions.

• Gather, analyze, and document business and technical requirements , ensuring alignment with organizational goals.
• Work closely with developers, architects, and product managers to translate business needs into technical specifications.
• Conduct gap analysis, impact assessments, and feasibility studies for new initiatives.
• Create and refine wireframes, mockups, prototypes, workflow diagrams, and functional models to support solution design and stakeholder alignment.
• Collaborate with UX/UI designers, product owners, and engineering teams to improve user experience and usability.
• Support business process modeling, workflow analysis, and operational improvement efforts.
• Facilitate stakeholder meetings, requirements workshops, and solution discussions.
• Define and refine user stories, acceptance criteria, and process flows in Agile environments.

• Partner with engineering and architecture teams to support solution design and technical implementation.
• Work with APIs, databases, system integrations, and SaaS platforms to ensure alignment between business and technical requirements.
• Assist with data analysis, validation, troubleshooting, and system testing activities.
• Collaborate with QA teams to define test scenarios, validate outcomes, and support defect resolution.
• Support release readiness, implementation planning, and production support activities as needed.
• Maintain understanding of enterprise applications, digital platforms, and integration patterns.
• Work with APIs, databases, and system integrations to ensure technical feasibility.
• Collaborate on test cases, debugging, and data validation when needed.

• Act as a liaison between business stakeholders and technical teams to ensure smooth Agile delivery.
• Participate in daily stand-ups, sprint planning, retrospectives, and backlog grooming.
• Assist in prioritizing features and enhancements based on business value and technical complexity.
• Support QA testing efforts by defining test cases, verifying results, and ensuring quality.
• Coordinate and support User Acceptance Testing (UAT), working with business stakeholders and development teams to validate solutions against business requirement.

• Create and maintain technical documentation, process workflows, and user guides.
• Identify process inefficiencies and recommend automation or system enhancements.
• Ensure data-driven decision-making by analyzing trends, system usage,…