Technical Program Manager - Artificial Intelligence & Machine Learning

Everseen: A leader in vision AI solutions for the world’s leading retailers.

As a Technical Program Manager (TPM) in AI, you will operate at the critical intersection of cutting-edge research, advanced software engineering, and business strategy. You will act as the master orchestrator for complex AI programs, translating highly experimental modelling concepts (such as Vision-Language Models, Large Language Models, and Agentic AI workflows) into robust, scalable, and production-ready enterprise solutions.

Your primary mission is to drive clarity from chaos, leading the R&D initiatives through the technology maturity gates targeting successful derisking and handover of the innovation to the product engineering team. You will engage various cross-functional engineering, research, and operations teams evolving the current processes and methodologies for best performance.

R&D Initiative Execution & Innovation Lifecycle

• Drive End-to-End Innovation:Plan, execute and deliver the multi-quarter roadmap for core AI innovation.
• Integrations & Release Management:Manage product release cycles, coordinating complex rollouts across hardware, software, operations, and quality assurance teams without disrupting critical production flows.

Risk Management & Innovation

• De-Risk Innovation:Track and evolve processes around defining rigorous, structured criteria to evaluate and integrate emerging AI technologies, ensuring 90% of technical and deployment risks are eliminated before handing models off to engineering pipelines.
• Proactive Mitigation:Facilitate a proactive approach to risk mitigation and technical bottlenecks and dependencies, cross team and company horizons.

Stakeholder Alignment & Cross-Functional Coordination

• Bridges the Gap:Serve as the translator between highly specialized AI Researchers/Data Scientists and all the other technical teams cross company horizons.
• Governance & Compliance:Partner with Legal, Security, and Compliance stakeholders to observe responsible AI practices and data privacy standards.
• Resource Optimization:Strategically plan and track compute resource allocation, budget utilization, and overall execution velocity.

• Product Team – Product Managers and Business Analysts
• Research Team – Research Managers
• Development Team – Development, Testing, Dev Ops Managers
• Operations (Customer Deployment) – Operations Managers and Support Engineers
• ICT – ICT Managers and Support Engineers
• Everseen Leadership

Technical Background

• Systems & AI Literacy:Conceptual and practical understanding of machine learning life cycles and neural network architectures.
• Infrastructure Knowledge:Familiarity with cloud and edge computing, distributed training, GPU orchestrations (i.e. Kubernetes), and model deployment frameworks.
• Analytical Mindset:Proficiency in analysing operational workflows, designing tracking dashboards (e.g., Easy BI, JIRA, Big Picture, Tempo), and conducting data-driven post-mortems.

Program & Leadership Capabilities

• Complexity Solver:5+ years of experience leading complex, AI, cross-functional technical programs from zero-to-one in a fast-paced environment, waterfall and agility frameworks.
• Agile & Beyond:Mastery of Agile/Scrum and modern hybrid project management frameworks, using AI automation tools to minimize manual coordination and administrative overhead.
• Influence Without Authority:Exceptional communication skills with a proven track record of aligning highly technical teams and executive-level stakeholders toward shared deliverables. Highly capable to drive consensus and manage disagreements within the decision-making process.

Education & Certifications (Preferred)

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence,…