Claims Supervisor, Workers CA Expertise

Join to apply for the Claims Supervisor, Workers’ Compensation (CA Expertise Required) role at CCMSI

Location:

Hybrid or Remote – reporting to Irvine, CA branch

Schedule:

Monday–Friday, 8:00 AM–4:30 PM PST
Salary Range: $98,000–$110,000 annually
Direct Reports: 2–6

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

We are seeking an experienced Workers’ Compensation Claim Supervisor with deep California jurisdiction expertise to lead a team of 3–6 adjusters supporting a PEO/Staffing account
. This role may be remote or hybrid, reporting to our Irvine, CA branch
. This is a hands‑on leadership role for a supervisor who understands the full California workers’ compensation lifecycle—from intake through resolution
—and can coach adjusters through complex, fast‑paced claims while ensuring strict compliance with regulatory and client‑specific requirements. You’ll guide claim strategy, mentor your team, and partner closely with clients to deliver consistent, high‑quality outcomes.

• Supervise and guide a team of 3–6 California Workers’ Compensation adjusters handling cradle-to-grave claims
• Ensure claims are investigated, evaluated, and resolved accurately, timely, and in compliance with California WC laws
• Review claim files regularly, providing direction on complex, litigated, or high‑exposure matters
• Oversee reserve accuracy and compliance with client handling instructions
• Participate in claim reviews, audits, and quality initiatives
• Partner with internal teams, clients, and vendors to resolve issues and maintain service standards
• Recruit, onboard, train, and mentor staff; conduct performance evaluations and manage development plans
• Address personnel and administrative matters with professionalism and consistency
• Ensure compliance with carrier/state reporting requirements

Required

• 10+ years of WC claims experience (California jurisdiction)
• Proven experience adjusting CA WC claims from intake through resolution
• CA SIP designation or CA Claims Certificate (or ability to obtain within 60 days)
• Demonstrated leadership, coaching, and communication skills

Preferred

• 3+ years of supervisory experience
• Bilingual (English/Spanish) communications skills – beneficial but not required
• Experience supporting PEO and/or staffing accounts
• Proficiency in Microsoft Office and claims systems

• 4 weeks PTO + 10 paid holidays in your first year
• Comprehensive benefits:
  Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth:
  Internal training and advancement opportunities
• Culture: A supportive, team‑based work environment

• Quality claim handling – thorough investigations, strong documentation, well‑supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
• Client partnership – proactive communication and strong follow‑through
• Professional judgment – owning outcomes and solving problems with integrity
• Cultural alignment – believing every claim represents a real person and acting accordingly

The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI does not provide visa sponsorship for this position.

CCMSI is committed to providing reasonable accommodations throughout…