Sr. Casualty Examiner

Location: California

Sr. Casualty Examiner page is loaded## Sr. Casualty Examiner locations:
Remote - California time type:
Full time posted on:
Posted 3 Days Agotime left to apply:
End Date:
March 31, 2026 (30+ days left to apply) job requisition :
R0014657

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
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* About the role:

** DUAL North America, Inc. is seeking a Sr. Claims Adjuster to join its subsidiary group, DUAL Claims Services. This position can be fully remote or hybrid. This individual will handle moderate to high exposure commercial auto and general liability claims involving bodily injury and property damage, with an emphasis on excess exposures.
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* Essential Functions:

*** Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim
* Understanding and issuance of Reservation of Rights, Denial and general coverage position letters
* Interacts extensively with various parties involved in the claim process
* Utilize critical thinking and solid judgment to solve problems, make decisions and resolve issues inherent in handling losses, as well as plan and organize activities throughout the claims management process
* Successfully negotiate the settlement and disposition of bodily injury and property damage claims; interpret related claims documentation
* Documents and communicates all claim activities timely and effectively and in a manner which supports the outcome of the claim file
* Handles claims consistent with NBIS client and corporate policies, procedures and "Best Practices", and also in accordance with any statutory, regulatory and ethics requirements
* Performs other duties as assigned
** Job Requirements (education, experience, skills):
*** College graduate and/or applicable insurance industry training and/or experience.
* Five (5) years of Claims Examiner experience is required;
Ten (10) or more years is preferred with a consistent high level of performance and achievement in handling commercial auto and general liability bodily injury and property damage claims.
* Excellent oral and written communication skills
* Excellent customer service and negotiation skills
* Understanding of the unique insurance needs of the market
* Exceptional interpersonal skills
* Attention to detail
* Ability to multitask
* Strong organizational skills
* Knowledge of MS Office applications, related claims and business software
* If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.
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* What we offer:

** A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
** About DUAL NA:
** DUAL is the leading underwriting organization in the US and part of an international insurance organization with operations in 45 countries across the world. DUAL offers commercial property, casualty, financial lines, and personal property insurance products underwritten through several specialized subsidiaries. Since 2013, we have grown to over 500 employees in 14 offices across the US, and we are continuing to grow.

DUAL is…