Electrical Service Department Manager

Overview

Electrical Service Department Manager

Vision Electric & Systems

Full Time

St. Louis, Mo

Vision Electric & Systems is a full-service electrical contractor based in O'Fallon, Missouri. Specializing in design/build electrical construction, the company offers a comprehensive range of services, including power systems, lighting, structured cabling, and fire alarm systems. With a commitment to safety and quality, Vision Electric has maintained a "lost time free" record and an EMR of 0.74 since its inception. Their collaborative approach and dedication to client satisfaction have established them as a reliable partner in the industry.

The Electrical Service Department Manager will lead our commercial service operations. This role involves supervising and scheduling technicians, managing customer relationships, and ensuring safe, efficient service delivery. The ideal candidate will have a strong background in electrical systems, hold a journeyman or master electrician license, and possess proven leadership and communication skills. Key responsibilities include technical support, project estimation, contract negotiation, and cross-department coordination.

Experience in establishing internal processes for service call intake, dispatching, labor coordination, and software implementation is highly valued. A valid driver’s license, proficiency in office applications, and flexibility to work non-standard schedules are required.

• Supervise, schedule, and support service technicians
• Lead team meetings, training, and enforce safety policies
• Manage customer relations, resolve issues, and oversee contracts
• Coordinate with dispatch and other departments for efficient service delivery
• Ensure compliance with safety standards and company procedures
• Monitor inventory, vehicle use, and productivity
• Provide technical support and perform fieldwork as needed
• Operate equipment and maintain a valid driver’s license
• Travel to job sites and maintain punctual, safe work habits
• Perform additional duties as assigned

• Licensed journeyman or master electrician preferred
• Strong electrical systems knowledge and service experience
• Familiarity with electrical design and work order software
• Proven leadership, communication, and customer service skills
• High school diploma or GED required; degree preferred
• Minimum 5 years of electrical management or equivalent experience
• Proficient in MS Office (Word, Excel, Outlook)
• Valid driver’s license and clean driving record
• Strong organizational and time-management abilities
• Willingness to work flexible hours, including nights and weekends

At Vision Electric & Systems, we bring energy, expertise, and innovation to every project we touch. Our people are the heart of our success, and we are committed to creating a safe, inclusive, and supportive workplace where every team member can thrive. We celebrate diversity and ensure everyone can see themselves represented and make a meaningful impact at every level of the company.

If you are ready to power your career forward, the Vision Electric TEAM wants you!

Career Growth

• Take on challenging design/build projects in commercial and industrial electrical construction
• Opportunities for advancement through mentorship and hands-on learning.

Comprehensive Benefits

• 100% Employer-Paid Health Plans for employees
• Employer-Provided Dental and Vision Plans
• Employer-Sponsored Health Reimbursement Arrangement (HRA)
• 401(k) Retirement Plan with Company Match
• Employer-Provided Basic Life Insurance (up to $200,000)
• Employer-Provided Long-Term Disability (LTD) Insurance
• Additional Benefits available for employees and their families

• In-office gym
• Personal training sessions
• Yoga classes
• Massage therapist
• Game room

• Collaborative, innovative, and people-centered
• Strong focus on safety, work-life balance, and professional development
• Team activities and wellness programs supporting both physical and mental health

• Full-service electrical contractor specializing in design/build and 24-hour emergency service
• Expertise…