· To define Program Plan, objectives, timelines, its Governance structure and adopt program process and methodology based on complexity.
· To establish and ensure clear and concise program communication and periodic reporting of KPI, OLA, or Metrics to all stakeholders.
· To identify, manage and escalate program level risks and issues for smooth delivery of the program.
· To lead, manage, develop and engage the project managers of multi-disciplinary teams to deliver simple or medium programs with multiple inter-dependent project components.
· To participate in Change Control Board reviews, reviewing requirement changes and approving the same.
· To proactively engage with the client to understand business engagements and manage key Program Partners or Stakeholders' interests for smooth integration or implementation of the program and achievement of its objectives.
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