Site Operations Coordinator
Job in
Hillsboro, Jefferson County, Missouri, 63050, USA
Listing for:
JEFFERSON FRANKLIN COMMUNITY ACTION CORPORATION
Full Time
position
Listed on 2026-01-08
Job specializations:
-
Management
Operations Manager, Healthcare Management
Job Description & How to Apply Below
Location: HillsboroJob Summary
Under the direction of the Associate Director of Outreach and Operations, the Operations Compliance Coordinator is responsible for supervision of the Team Supervisor, including facility oversight, information systems, policies and procedures. The Operations Compliance Coordinator maintains a general knowledge of the Head Start Performance Standards, Missouri Childcare Licensing, and the JFCAC Employee Handbook.
Scope of Work Supervision
Select, train, supervise, and evaluate the Team Supervisor position. Collaborate with the Team Supervisor to correct deficiencies and improve performance and recommend disciplinary action when necessary.Communicate performance improvement areas to the Team Supervisor and promote training that reflects the individual Team Supervisor or the team as a whole.Review and approve Team Supervisor time sheets and mileage claims.Schedule and complete ongoing Reflective Supervision meetings, in person with each Team Supervisor at their assigned locations, at a minimum of once per month.Provide ongoing support to Team Supervisors to support individualized professional development goals and growth.Perform annual and/or orientation performance evaluations for employees directly supervised.Provide skill development and mentoring to staff interns in their position by performing on-the-job training and instruction of site‑specific skills.Other than required attendance at program/agency/community meetings or trainings, the Operations Compliance Coordinator must be on site at a location each day to build relationships with direct service staff and build capacity in Team Supervisor areas such as decision making, accountability of employees, conflict resolution, and or other supervisory skills.Facilities Management
Work with Team Supervisors and JFCAC Facility staff to ensure all facilities are effectively and efficiently managed, meet local, state, and federal regulations, and that all required documentation, training and resources are current.Coordinate and monitor facility construction, renovations, and play equipment development with JFCAC Facility Maintenance.In collaboration with the Associate Director of Program Services, integrate with the JFCAC IT Consultant to develop effective and efficient monitoring systems to ensure compliance with all local, state, and federal regulations specific to Missouri Childcare Licensing, Fire, Sanitation, Safety, Emergency Planning, and Inventory Systems.Work with Team Supervisors to develop, implement, and monitor safety and emergency plans for each site.Collaborate with the Partnerships Operations Coordinator to develop a system for reporting, appointing, and monitoring site expansion.Collaborate with the Partnerships Operations Coordinator to develop and monitor site expansions as needed.Communication / Operations
Develop a system for establishing a regularly scheduled in‑person bi‑weekly Team Supervisor Meeting with all Team Supervisors in a group setting.Develop and implement a system for establishing a rotation with a Member of the Head Start Leadership Team at the bi‑weekly Team Supervisor Meeting to support professional development and system and service integration and communication.Support Team Supervisors in maintaining and coordinating resolutions for any issues regarding staff and family concerns as they arise.Build the capacity of the Team Supervisor in identifying any potential staff performance issues when concerns arise, following up to ensure performance issues or staff complaints are addressed.Work closely with Team Supervisors and JFCAC Human Resources to explore and resolve any HR related incidents, disputes, or violation of policy.Work closely with Team Supervisors to troubleshoot issues daily, through ensuring that Team Supervisors use the CAMP System by submitting Maintenance Work Orders, IT Tickets, RAFTs, and Media and Marketing Tickets.Follow up with the Professional Development Coordinator to request follow‑up on any individual IT Tickets.Interstate Service Planning and Monitoring
Participate in the design of internal structures, systems, and policies to ensure alignment with program goals and…
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