Director of Operations

RLS is part of Marmon Plumbing and Refrigeration. They revolutionized the HVAC and refrigeration industries when they introduced their press-to-connect fittings back in 2015. Now they have over 15 million installations globally, and their known for reliable solutions in high-pressure HVAC/Refrigeration situations.

As part of Marmon Holdings, Inc., a Berkshire Hathaway company, RLS combines the close-knit partnership of a smaller business with the resources and connectivity of a global organization. Here, people are encouraged to do work that matters, lead at every level, and win a better way through collaboration, continuous improvement, and meaningful results.

As the Director of Operations, you will act as a key executive leader responsible for directing all manufacturing operations, driving operational excellence, and ensuring strong alignment between production, engineering, quality, and supply chain functions. This position plays a critical role in shaping operational strategy, improving performance, and developing scalable systems that support growth.

• Provide executive oversight of all plant operations across multiple shifts to ensure safety, quality, delivery, and cost targets are met.
• Partner closely with engineering, quality, maintenance, supply chain, and leadership teams to achieve seamless production execution.
• Build and sustain a culture of accountability, high performance, safety, and 5S excellence.
• Lead long-term capacity planning, workforce development, and operational strategy.
• Champion Lean methodologies to eliminate waste, improve flow, and enhance operational performance.
• Guide teams in applying Kaizen, 5 Whys, value stream mapping, standardized work, and visual management practices.
• Establish and monitor key performance indicators (KPIs) that support daily management and strategic improvement goals.
• Drive a continuous improvement mindset at all levels of the organization.
• Oversee process engineering initiatives that standardize workflows, reduce variability, and improve overall equipment effectiveness (OEE).
• Implement systems and processes that improve production planning, efficiency, and product flow.
• Ensure operational processes are designed for quality, repeatability, and safety.
• Make strategic and operational decisions related to production, scheduling, resource allocation, process improvements, and capital planning.
• Evaluate capital investment needs and support business cases for equipment, facilities, and technology upgrades.
• Lead cost-control strategies tied to labor efficiency, scrap reduction, maintenance performance, and operational improvements.
• Oversee operations budgets and ensure financial targets are met.
• Approve capital expenditures, operational investments, and cost-reduction initiatives.
• Monitor key cost drivers and lead actions to improve financial performance.
• Direct leadership of plant operations teams, including production managers, supervisors, and leads.
• Oversight of continuous improvement, process engineering, and operational support functions.

• Bachelor’s degree in related field or equivalent experience.
• 7+ years’ experience in operations management within a manufacturing environment.
• In-depth knowledge and practical experience with lean manufacturing, automation technologies, and 5S principles.
• Extensive leadership experience in manufacturing operations and multi‑shift production environments.
• Strong expertise in Lean manufacturing, continuous improvement, and operational excellence.
• Proven ability to lead plant‑level and group‑level process improvement initiatives.
• Experience driving large‑scale operational projects such as…