Manager, PMO

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions.

Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state‑of‑the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high‑performance teams? Join WWT today!

The PMO Manager is responsible for the successful execution of projects, ensuring process adherence, individual team member development, and creating a positive work environment. The PMO manager works closely with Engineering, Regional Managers, Finance, and Account Teams, to build strong relationships leading to successful project and program outcomes.

• In-depth understanding of project management methodologies
• Ensures projects are planned and executed in line with the PMO methodology
• Maintains continued focus on methodologies & deployment process improvements
• Inspection of project deliverables
• Works directly with Sales, Project Managers, & deployment resources to ensure successful execution of our engagements
• Ensures customer satisfaction and any SLA's are met or exceeded
• Possesses an In depth understanding of financial & cost control practices
• Accurately forecasts project end dates and drives efforts to ensure realization is maintained
• Responsible for personnel management and development
• Recruitment, interviewing, & forecasting staffing needs
• Proper staffing & utilization management
• Identifies knowledge gaps and creates training plans to improve individual performance
• Builds a high-performance team with high morale
• Ensures team is driving toward project schedule, scope, and financial milestone expectations
• Provides oversight on the day‑to‑day aspects of projects within the team
• Excellent understanding of issue management and resolution, as well as risk mitigation
• Communicates any escalations and project concerns in a timely manner
• Ensures PM rigor and discipline around communicating project lessons learned and following up on outstanding items
• Builds and maintains relationships with internal and external customers, as well as subcontractors
• Reports on key metrics on a regular basis

• Bachelor's Degree Related Field required
• A minimum of 5 years' progressive experience managing project managers in a professional services and/or managed service environment
• 5+ years project management experience
• 5+ years PMO management experience
• Strong leadership capability able to develop talent and capabilities, identifies and cultivates essential skills and attributes to maximize individual…