Branch Manager

Job Location:

Eureka - Eureka, MO 63025, Position Type:
Full Time, Education Level: 4 Year Degree, Salary Range: $70,000.00 - $80,000.00 Salary/year, Job Shift: Day, Job Category:
Banking, JOB FUNCTIONS

• Responsible for the daily management of branch operations and associates to ensure sales, growth, and profit objectives.
• Ensures adherence to operational procedures and regulations related to account and lending functions.
• Oversees facilities operations, security controls, audits, opening/closing procedures, balancing, and supply management.
• Responsible for hiring, terminations, performance reviews, coaching, and associate development.
• Provides ongoing coaching, sales training, and performance leadership to drive sales and service excellence.
• Develops and maintains a highly motivated, well‑trained staff committed to service and performance goals.
• Monitors sales and service behaviors to ensure sound business practices and exceptional member experience.
• Assists members with account and loan needs as necessary; ensures consistent quality and compliance standards.
• Maintains prescribed security controls and immediately reports irregularities to appropriate departments.
• Ensures confidentiality and compliance with credit union policies and government regulations.
• Performs quality control assessments on loan and account documentation and ensures timely correction of errors.
• Participates in credit union projects and assists with system testing as needed.
• Supports the growth of the branch through business development and community involvement.
• Represents the credit union in relationships with members, community organizations, and vendors.
• Leads and participates in required branch marketing outreach throughout the year, supporting credit union growth initiatives.
• Responsible for opening business accounts and ensuring an exceptional experience for business members.
• Drives new member growth for the branch and the credit union through targeted sales, outreach, and community engagement.
• Promotes digital banking solutions and leads efforts to increase member usage and adoption of digital tools.
• Supports the rollout, adoption, and staff training for new product and service offerings.
• Perform other tasks or special project work as assigned.

• Excellent knowledge of banking/credit union operations and sales leadership.
• Strong time management skills with the ability to organize and direct staff to meet member and business demands.
• Effective communication and interpersonal skills.
• Strong sense of ownership and accountability for branch success.
• Demonstrated leadership skills with the ability to motivate and develop teams.
• Passionate about helping people and aligned with credit union philosophy.
• High integrity and strong moral responsibility.
• Creative, analytical, and solution‑oriented problem solver.

• Demonstrates a genuine passion for helping people and embodies the core values of the credit union movement.
• Exhibits unwavering integrity, strong moral responsibility, and sound judgment in all decisions.
• Serves as a creative, solution‑oriented, and results‑driven leader who inspires confidence and forward momentum.
• Applies strong analytical skills and asks thoughtful, discerning questions to drive clarity and improvement.
• Builds positive, respectful relationships at all levels, fostering a sense of team unity, collaboration, and shared purpose.
• Possesses strong leadership presence, with the ability to motivate, coach, and elevate others.
• Makes confident and well‑informed decisions in a timely manner.
• Actively contributes to a healthy, inclusive, and high‑performing branch culture where associates feel supported, valued, and aligned.
• Fully committed to the credit union’s #One Team One Mission …